Assistant Front Office Manager
$70kD.C. Global Talent Inc.
Assistant Front Office Manager
Luxury Resort | Montana, USA Compensation
Manages daily Front Office operations and colleagues across the full guest stay - arrival through departure - supporting service delivery, guest preference tracking, and issue resolution. Oversees Front Office in the Manager's absence and escalates extraordinary cases as needed. Key Deliverables
Client identity withheld pending mutual candidate interest. Full benefits (medical/dental/vision, PTO, and travel benefits) shared upon progression.
Luxury Resort | Montana, USA Compensation
- Base Salary: $70,000 / year
- Housing: Eligible for subsidized colleague housing (based on availability)
- Relocation: Not offered for this role
Manages daily Front Office operations and colleagues across the full guest stay - arrival through departure - supporting service delivery, guest preference tracking, and issue resolution. Oversees Front Office in the Manager's absence and escalates extraordinary cases as needed. Key Deliverables
- Team leadership - supervise, schedule, train, and coach the Front Office team; monitor adherence to policy and LQA standards
- Guest satisfaction - resolve complaints/disputes, track guest issues, and act on guest preferences and feedback across departments
- Daily operations - manage day-to-day Front Office quality and standards, update SOPs, and ensure proper room assignment per booking/preferences
- Revenue support - maintain rate/room type knowledge, support upselling initiatives, and enforce credit control procedures
- Cross-functional coordination - provide reports to Finance, liaise with third parties, and maintain strong departmental relationships
- Hands-on coverage - cover night shifts and Front Desk/Guest Relations/Guest Services/Butler duties during high demand
- Emergency & compliance - execute emergency response plans and comply with hotel health, safety, and security policies
- We're Hiring: Assistant Front Office Manager | Montana, USA A luxury resort in Montana is looking for an experienced Assistant Front Office Manager to lead daily front office operations and deliver an exceptional guest experience from arrival to departure. $70,000 base salary + subsidized housing (based on availability) Montana, USA Ideal Candidate:
• 2 years as an Assistant Front Office Manager or Supervisor in a luxury 5-star hotel
• Proficient in Opera PMS and Microsoft Office
• Experience in reservations and guest-facing roles
• Strong leadership and team development skills
• Fluent in written and spoken English Apply now: #FrontOfficeManager #HospitalityCareers #LuxuryHospitality #MontanaJobs #NowHiring #DCGlobalTalent - Proficiency in hospitality revenue management, guest services, and team development
- Previous customer service and reservations experience preferred
- Strong leadership, interpersonal, and communication skills; fluent in written/verbal English
- Proficient in Microsoft Office and Opera PMS
Client identity withheld pending mutual candidate interest. Full benefits (medical/dental/vision, PTO, and travel benefits) shared upon progression.
Vacancy posted 1 day ago
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