TEAM MEMBER

Team Member

Operations

Reports to: General Manager

We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance.

You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN!

MAD Greens Team Member is enthusiastic and passionate about providing guests with the best hospitality experience possible. This position is suited for someone who enjoys working with the public and internal Team Members. Driving the MAD Greens culture of having fun and contributing to the collaborative spirit of the team is exactly what this position calls for!

Responsibilities

• Greet guests to make them feel comfortable and welcome
• Take guests' food orders and handle cash and credit transactions
• Follow MAD Greens operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift
• Demonstrate knowledge of the brand and menu items
• Make the availability of fresh ingredients possible on a daily basis.
• Cut, slice vegetables and fruits and store them properly.
• Rotate food items in cold storage and trash any expired items.
• Sort, chop, and store food items that need to be used for cooking purposes
• Serve food to guests in a courteous and timely manner
• Quickly and accurately prepare food items.
• Follow sanitation and safety procedures including knife handling and kitchen equipment
• Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
• Effectively handle guest concerns and complaints
• Work as a team to prepare the restaurant for each shift
• Acts with integrity, honesty and knowledge that promotes the culture of MAD Greens
• Maintains regular and consistent attendance and punctuality
• Contributes to a positive team environment

Knowledge/Skills/Requirements

• Excellent guest service skills required.
• Ability to work in a fast-paced environment for up to 8+ hours per shift.
• Team oriented, adaptable, dependable, and strong work ethic.
• Ability to communicate effectively with guests and team members.
• Ability to work nights, weekends and holidays.
• Ability to work with sharp kitchen tools when in a prep position.
• Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!)