Medical Assistant Certified - AHCC

Salary : $4,632.00 - $6,200.00 Monthly
Location : Spokane County - Airway Heights, WA
Job Type: Project (limited duration)
Job Number: HS-AHCC-2026-03488
Department: Dept. of Corrections
Division: HS - AHCC
Opening Date: 05/14/2026
Closing Date: 5/28/2026 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step


Description
Medical Assistant - Certified

Non-Permanent Project Position

Airway Heights Corrections Center

Airway Heights, Washington

Hourly Salary: $26.62-$35.63

Monthly Salary: $4,632.00-$6,200.00

Schedule: 7:00am-3:30pm (0700-1530) Monday-Friday (Saturday/Sunday off)
The Department of Corrections is seeking a highly motivated and qualified Medical Assistant - Certified (MA-C) for the Airway Heights Corrections Center in Airway Heights, WA.
The Medical Assistant performs all duties under the supervision of the healthcare provider in a safe and effective manner and within the scope of their practice as defined by state law and administrative code, RCW 18.360.050 Authorized Duties of the Medical Assistant - Certified, so that patient care provided is safe, effective, efficient and clinically appropriate. The Medical Assistant uses tools, techniques, physical and cognitive skills and abilities to perform tasks as delegated by a healthcare provider.
Under the general supervision of the licensed Practitioner and/or lead of the Registered Nurse, the Medical Assistant will assist in providing patient care, which may include performing routine medical records duties, some administrative support, and other clinical duties to assist in the smooth operation of the medical department of Airway Heights Corrections Center (AHCC).
COMPLETED APPLICATION PACKET WILL INCLUDE:

• A detailed resume

The mission of the Department of Corrections is to 'improve public safety by positively changing lives'. For additional information visit our website at
Application assessment will be ongoing; the hiring authority reserves the right to offer the position at any time during the recruitment process. It's the applicant's advantage to apply as early as possible. This recruitment could be used to fill multiple permanent or non-permanent positions.
Duties
Provide patient care within the scope of licensure and as delegated by the licensed practitioner or Registered Nurse and provide clinical support to the health services team to ensure continuity of care and efficient clinical operations:

• Attend briefing from off-going staff upon arrival on shift for pertinent clinical information, including patients' current health status, urgent diagnostic reports, observation rooms, staffing concerns, etc. Brief on-coming clinical staff as appropriate before departing from duty.
• Monitor patient flow in the outpatient clinic to assure timeliness of care and efficient clinical operations.
• Preparing patients for, and assisting with, routine and specialty examinations, procedures and treatments.
• Preparing and maintaining examination and treatment areas, including cleaning equipment, preparing instruments, supplies, medical records, etc. to expedite patient flow and support clinician, as appropriate.
• Work collaboratively with Patient Services Representatives to ensure patient appointment scheduling, rescheduling, check-in, or no-show is documented appropriately.
• Maintain immunization records.
• Provide assistance in all direct delivery of patient care by the clinician, whether on site or via telehealth encounter, which includes but is not limited to:
  1. Vital Signs
  2. Visual Acuity
  3. Audiometry exams
  4. Foot exams
  5. Splinting
  6. Ear irrigations
  7. Injections/Vaccinations
  8. Basic laboratory functions (venipuncture, CLIA waved laboratory in-house testing), collecting, processing and transporting specimens
  9. Screen and follow up on lab results as directed by the licensed practitioner
  10. Electrocardiography
  11. Respiratory diagnostic tests (pulmonary function/peak flow/incentive spirometer)
• Observe, document in the medical record, and report to the clinician, which could include but not limited to:
  1. Past medical history, family history, and relevant data
  2. Current health status (physical and emotional)
  3. Allergies, prescription/OTC medications and pharmacy information
  4. Situation of patient, family, groups, and/or communities by interview, observation, and inspection
• Facilitate telehealth encounters:
  1. Prepare the telehealth patient room including equipment for clinical encounter, training, education, access and establish the online video conferencing connection.
  2. Facilitate telehealth appointments in the clinic or other location to meet the needs of the patient and clinical team.
  3. Provide technical support for telehealth services.
  4. Confirm schedule and coordinate with patients, providers, and support staff.
  5. Provide hands on assistance to the provider and patient as part of the encounter.
  6. Serve as a liaison and coordinate information between providers, facilitate, patients and other key personnel.
  7. Initiate any indicated follow-up services based upon findings of providers and communicates needs for follow-up to the patient.
  8. Document the patient encounter including all clinical observations/information/education.
• Recognize and report abnormal vital signs and labs:
  1. Escalate clinical concerns to the provider or appropriate clinician.
• Carry out licensed practitioners' written, verbal, and telephone orders in a timely manner.
• Observe and report patient's signs or symptoms following procedures; recognize and report emergent/urgent problems or symptomology of common medical illness to the licensed practitioner or Registered Nurse.
• Respond to emergencies within a facility by providing emergency medical care, including Cardiopulmonary Resuscitation (CPR) and basic life support in a timely, competent manner.

Medical Records Documentation:

• Legibly document subjective and objective clinical findings and the actions taken to deliver health care.
• Maintain the confidentiality of protected health information (PHI).
• Effectively communicate verbally, in writing, and via computer or other electronic media with other health care personnel, custody, and other institutional personnel.

Provide Administrative Support and Other Duties as assigned

• Be in attendance, capable, and competent to practice as assigned. Report for and perform work as scheduled so that staff safety and patient care is not compromised.

Qualifications
Required Qualifications:

• Initial and unblemished/unrestricted licensure in the State of Washington as a Certified Medical Assistant
• Expierence working as a Medical Assistant in an outpatient clinic setting.
• Certification by the American Heart Association in Basic Life Support and Basic First Aid.
• Ability to work competently in Microsoft Outlook, Word and Excel.
• Ability to learn job specific DOC programs needed to perform work assignments.

In addition to the above, this position also requires:

• Ability to work a minimum of 40 hours per week.
• Ability to adjust work schedule to meet organizational needs.
• Maintain professional work relationships with staff, the public, and other stakeholders.
• Ability to work with diverse staff.
• Prioritize and complete tasks in accordance with timelines and expectations.
• Ability to research, accumulate, organize, and communicate technical information orally, in writing, in person, and using technologies such as telephone, electronic mail, and computer equipment.
• Ability to multi-task in a fast paced, detail-oriented environment.
• Ability to deescalate and listen to emotional/upset patients.
• Ability to maintain confidentiality.
• Read, understand, and apply policies and procedures.

Desired/Preferred Qualifications:

• Completion of a Medical Assistant - Certified program accredited by the American Association of Medical Assistants or the Committee on Allied Health Education and Accreditation (CAHEA).
• IV Certification/Phlebotomy.
• Familiarity with both front and back office operations in an outpatient clinic setting.
• Experience actively participating in the quality improvement process for any business, including brainstorming, proposing improvement plans, or measuring success.

Supplemental Information
Mission : The mission of DOC is to improve public safety by positively changing lives.

Our Vision : Working together for safer communities.

Our Commitment : To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.
Our Core Values :

1. Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
2. Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
3. People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
4. Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
5. Supporting people's success: Corrections is committed to our community - understanding individuals, instilling hope, embracing change, and providing opportunities.

IMPORTANT NOTES:

• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

**Please note: Phone number AND email address are required for all professional references.

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date ofhire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• This position may be represented by a bargaining unit.

• Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more.
• Must be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from and Until this documentation is provided, you will not be selected to move forward in the hiring process.
• Candidates who are offered a job with the Department of Corrections must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• Salary is based on experience and is determined at the time a final offer of employment is made. The salary range listed in the job posting includes Steps A-M. Step M is a longevity step and is typically gained six years after being assigned to Step L in your permanent salary range.
• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.
• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit

We are committed to hiring individuals who possess core diversity competencies:

Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.

• Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic and cultural backgrounds.
• Respectfully acknowledge people's differences and recognize these differences as important and valuable.
• Promote inclusiveness.
• Be culturally sensitive and appropriate.
• Respect and value diverse backgrounds and traditions.

What We Offer:
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

Many DOC jobs are covered by the Public Safety Employees' Retirement System (PSERS). If someone moves from a Public Employees Retirement System (PERS) eligible position to a PSERS eligible position, they actually retire under two different systems/plans. For more information, please contact the Department of Retirement System at: View phone number on click.appcast.io.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.
For questions about this recruitment, or to request reasonable accommodation in the application process, please email or call us at View phone number on click.appcast.io. For TTY service, please call the Washington Relay Service at 7-1-1 or View phone number on click.appcast.io.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.


Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.


Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.


Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.


Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing

Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026
01


Do you have an initial and unblemished/unrestricted licensure in the State of Washington as a Certified Medical Assistant?

• Yes
• No
• I am licensed in another state and can obtain my WA licensure prior to hire

02


Please list your license number AND licensure state
03


Do you have experience working as a Medical Assistant in an outpatient clinic setting.

• Yes
• No

04


Do you have current certification by the American Heart Association in Basic Life Support and Basic First Aid?

• Yes
• No
• I can obtain this certification prior to hire

05


Do you have the ability to work competently in Microsoft Outlook, Word and Excel?

• Yes
• No

06


Do you have the ability to learn job specific DOC programs needed to perform work assignments?

• Yes
• No

07


Please select all the below abilities you possess

• Ability to work a minimum of 40 hours per week.
• Ability to adjust work schedule to meet organizational needs.
• Maintain professional work relationships with staff, the public, and other stakeholders.
• Ability to work with diverse staff.
• Prioritize and complete tasks in accordance with timelines and expectations.
• Ability to research, accumulate, organize, and communicate technical information orally, in writing, in person, and using technologies such as telephone, electronic mail, and computer equipment.
• Ability to multi-task in a fast paced, detail-oriented environment.
• Ability to deescalate and listen to emotional/upset patients.
• Ability to maintain confidentiality.
• Read, understand, and apply policies and procedures.

08


Do you have an IV Certification/Phlebotomy?

• Yes
• No

09


Do you have familiarity with both front and back office operations in an outpatient clinic setting?

• Yes
• No

10


Do you have experience actively participating in the quality improvement process for any business, including brainstorming, proposing improvement plans, or measuring success?

• Yes
• No

11


If hired for this position, will you require employer sponsorship, either now or in the future?

• Yes
• No

12


If hired for this position, do you currently possess required documents to allow you to legally work within the United States? The attached link lists acceptable documents: (suggested link to I-9 documents)

• Yes
• No

13


How did you hear about this opportunity?

• DOC website
• careers.wa.gov
• governmentjobs.com
• Indeed - job posting
• Indeed - direct message/recruiter contact
• Social Media (Facebook, Instagram, Twitter/X, Youtube, etc.)
• Linkedin
• Diversityjobs.com
• Militaryjobs.com
• Job/Career fair
• Referral from current DOC employee
• Internal candidate/current employee

14


If other, please list how you heard about this opportunity. If you were referred by a current DOC employee, please list their first AND last name.
Required Question