Customer Service Representative

Customer Service Specialist (Staff Wage)

The UVA Bookstore is currently in search for a responsible and motivated candidate who enjoys providing exemplary customer service while managing the daily operations required within a retail environment. Must be proficient in cashier and computer functions, stocking sales floor, and receive merchandise and transfers. All of these proficiencies will be in accordance with established policies and procedures. Candidate must be able to work independently, perform all opening and closing functions while ensuring all inventory assets are secure. The location of this position is at the Sabre Shop located within the Aquatic Fitness Center. Must be able to work a flexible schedule which includes weekends. Work Hours: Average 25-29 hours a week. Position Compensation - $18 -$20 per hour

Required Knowledge, Skills and Abilities:

• Strong customer service skills
• Strong interpersonal and communication skills
• Strong mathematical skills
• Basic computer knowledge including use of Microsoft applications, email, and other basic functions.
• Computer and cash register experience.
• Enthusiasm for athletics and sporting goods
• Ability to operate a POS/computer system

This is a wage position which is not eligible for leave or other benefits and is limited to 1500 hours of work in a year. For more information, refer to the Wage Employment link: To apply, please submit an application online at and attach a current resume. Search on requisition number: R0080003. Questions related to the application process may be directed to Keith Johnson, HR Specialist via email to View email address on click.appcast.io. The University will perform background checks on all new hires prior to employment.

MINIMUM REQUIREMENTS Education: High school diploma or equivalent Experience: At least one year of experience. Licensure: None Preferred: 2 - 3 years of customer service experience is preferred PHYSICAL DEMANDS The job does occasionally require traveling some distance to attend meetings, and programs. The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer