Care Coordination Weekend Supervisor - FT Day Weekends

Job Summary Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you. Key Responsibilities Provide oversight and direction for weekend case management operations, ensuring effective workflow and timely service delivery Serve as a liaison between department leadership, case managers, and support staff to promote collaboration and problem resolution Support leadership in the development, implementation, and refinement of processes aligned with departmental and organizational goals Monitor and evaluate workflows and outcomes to identify opportunities for continuous improvement Assist in implementing operational and process changes to enhance efficiency and quality of care Partner with leadership to develop and maintain training and educational resources that support staff competency and professional growth Ensure adherence to regulatory, accreditation, and legal requirements related to case management practices Provide guidance and support to weekend staff, addressing escalations and operational challenges in real time Perform interval departmental audits, and oversee ongoing processes that support the department’s established performance improvement plan Facilitate mandatory weekend huddles to proactively identify and resolve system-wide barriers Provide direction, assistance, and caseload coverage for the department during staff shortages Qualifications BSN or MSW required Current Georgia Registered Nursing (RN) license required if BSN CCM, LMSW, or LCSW preferred Minimum of 3 years of experience in case management, social work, or care coordination Strong knowledge of regulatory and compliance standards in healthcare Excellent communication, collaboration, and problem‑solving skills Ability to lead in a fast‑paced, dynamic environment with minimal supervision Ability to effectively manage multiple tasks, activities, and responsibilities Must work every Friday, Saturday, or Sunday (or Saturday, Sunday, Monday) as required Core Competencies Patient‑Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high‑quality care that prioritizes the well‑being and satisfaction of patients and their families. Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes. Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals. Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership. Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all. Quality & Safety – Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high‑quality outcomes. Adaptability & Resilience – Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure. Continuous Improvement – Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback. Leadership & Professionalism – Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency. Employee Experience Focus – Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care. Grady Total Rewards Health & Wellness: Medical, dental, vision, and prescription drug coverage. Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage. Work‑Life Balance: Paid time off, holidays, and family leave benefits. Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement. Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services. Equal Opportunity Employer Statement: Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success. #J-18808-Ljbffr Grady Memorial Hospital Corporation