Community Support Worker CSW- DCMH

Summary: The Community Support Worker (CSW) provides support to individuals with Mental Health or Substance Abuse issues in residential, school, workplace, and community settings. Deliver interventions and activities that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community.


Interrelationship: Must be able to collaborate with Therapist and clinical team to coordinate optimum care of client.


Primary Job Responsibilities:

• Provides services and activities under the direction of the CSW or Therapist in accordance with an Individual Resiliency Plan (IRP) designed to meet the educational, vocational, residential, mental health treatment, financial, social and other needs of the recipient; provide ongoing revision of plan.
• Ensures that delivered services and activities meet the goal of minimizing the negative effects of psychiatric symptoms or substance dependence that interferes with the client's daily living and personal development; Provides activities to support the client in the development of various skill building activities including: daily and community living, socialization and adaptation skills; development of leisure time interests and activities; symptom management; wellness and substance abuse education; employment readiness; behavior and anger management.
• Deliver services pertinent to the IRP and specified goals including arrangement, linkage or integration of multiple services as they are needed or being received by the recipient, either between programs, within the area program, or from other outside agencies.
• Documents services provided and progress against treatment plans and goals according to prescribed procedures including the name of the person supported, Medicaid identification number, date of service, purpose of contact, description of the intervention(s), the time spent performing the intervention(s), effectiveness of the intervention and the name of the Para-Professional.
• Provides feedback and information for the CSW or Therapist pertaining to the recipient's needs for case management services; informs the recipient about benefits, community resources, and services; assists the recipient in accessing benefits and services; arranges for the recipient to receive benefits and services; and monitors the provision of services.
• Participates in regular treatment team meetings to discuss clients; immediately reports any concerns to the Clinical Manager or Therapist as it pertains to the welfare of the client and/or services rendered.
• Perform other duties as assigned.

• Must be able to multi-task and always maintain professional conduct.
• Applicant must be detailed oriented, highly organized, and results driven.
• Demonstrate outstanding interpersonal skills and ability to communicate effectively in English both verbally and in writing; complete documentation according to DBH guidelines.
• Demonstrate knowledge and expertise pertinent psychosocial principles and family dynamic development.
• Demonstrated ability to arrange and participate in community collaborative meetings with other agencies and stakeholders to implement comprehensive, integrated, strength based person-centered plans; identify and engage resources to provide problem resolution assistance.
• Demonstrated ability to deliver activities in accordance with ISP to effect crisis planning, family education, life skills development, advocacy and monitoring of supports and services.
• Demonstrate proficiency in the use of personal computers including database management and word processing software.