Contact Center Architect
SPECTRAFORCE
Hiring: Principal Contact Center Platform EngineerBe one of the first applicants, read the complete overview of the role below, then send your application for consideration.Lake County, ILHybrid – 3 Days Onsite / Week6-Month ContractWe're looking for a Principal Contact Center Platform Engineer to serve as the senior technical authority for enterprise contact center platforms, architecture, integrations, reliability, and modernization. What You'll DoLead enterprise-scale contact center architecture, engineering design, and technical governanceDefine platform strategy, modernization roadmaps, and reusable architecture patternsArchitect and integrate CCaaS, ACD, IVR, CTI, telephony, CRM, APIs, WFM, QM, and digital channelsDrive resiliency, disaster recovery, business continuity, observability, and operational readinessEvaluate vendors, emerging technologies, POCs, and platform capabilitiesGuide engineering teams through design reviews, technical decisions, and complex implementationsPartner with senior IT and business leadership on technology strategy and investment decisions Key Technical ExperienceFive9 or other enterprise CCaaS platforms such as Genesys, NICE, or Amazon ConnectACD / IVR / CTI / SIP / Telephony / Omnichannel RoutingSalesforce/CRM and enterprise API integrationsIVA, Conversational AI, Agent Assist, Intelligent Routing & AutomationCloud platform architecture and integration patternsReliability engineering, monitoring, observability, DR & BCPEnterprise architecture, technical governance, and modernization Preferred10+ years of relevant contact center technology/architecture experienceHealthcare, Pharma, Life Sciences, or regulated-industry experienceExperience with GxP, privacy, security, compliance, and auditabilityStrong executive communication and technical leadership experienceBachelor's degree in Computer Science, Engineering, Information Systems, or related fieldLooking for a true Principal-level technical leader who can go deep into contact center architecture while also influencing enterprise strategy and modernization.Interested? xhyhwjd Send me your resume or DM me to discuss the opportunity.Hiring #ContactCenter #CCaaS #Five9 #ContactCenterEngineering #PlatformEngineering #SolutionsArchitect #EnterpriseArchitecture #Cloud #Salesforce #AI #HealthcareIT #Pharma #IllinoisJobs #TechJobs
- ...Hiring: Principal Contact Center Platform Engineer Lake County, IL Hybrid – 3 Days Onsite / Week ⏳ 6-Month Contract We’re looking... ...roadmaps, and reusable architecture patterns Architect and integrate CCaaS, ACD, IVR, CTI, telephony, CRM, APIs, WFM...SuggestedContract work3 days per week
SPECTRAFORCE
North Chicago, IL4 days ago $50 - $100 per hour
We are looking for a Teradata Architect that can either work on site in the northern Suburbs of Chicago for 4 days a week or hybrid/remote with some travel. This person will be representing our end client and making sure the project solution matches the requirements.DescriptionWe...SuggestedContract workTemporary workRemote workTEKsystems
North Chicago, IL1 day ago$86.7k - $173.3k
...onsite position that is based out of our Abbott Park, IL location in our CHR Corporate Human Resources division. The Associate Architect, Integrations plays a key role in Implementing, supporting and advancing Abbott's Workday Human Capital Management (HCM) ecosystem...SuggestedWork experience placementAbbott
North Chicago, IL2 days ago- ...& Co. is a landscape design-build firm dedicated to a client-centered approach for every outdoor design project. We create, cultivate... ...environment - no suits or ties here. What You’ll Do as a Landscape Architect/Designer: The Junior Landscape Architect/Designer supports...SuggestedFull timeTemporary workFor subcontractorCasual workInternshipWork at officeLocal areaVisa sponsorshipWork visaFlexible hoursAfternoon shift
Scott Byron & Co., Inc.
Lake Bluff, IL3 days ago - ...To power the rapid growth of our industry-leading pipeline, we are seeking a visionary, charismatic, and highly connected Domain Architect that will span the disciplines of Product Development (PDS&T), Manufacturing, and Quality. In this pivotal leadership role, you will...SuggestedFull timeLocal areaWorldwide
AbbVie Inc.
North Chicago, IL10 days ago - Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across...Full timeLocal area
AbbVie
North Chicago, ILa month ago - ...AbbVie Information Research (IR) Scientific and Cloud Computing team is seeking a highly motivated High Performance Computing (HPC) Architect to provide technical leadership for scientific and R&D computing environments. This role is responsible for architecting and...Full timeWork experience placementLocal area
AbbVie Inc.
North Chicago, IL10 days ago $141.5k - $268.5k
...Domain Architect, Applications and Integration Full-time Salary Min: 141500 Salary Max: 268500 Workday Global Grade: 20 Compensation: USD 141,500 - USD 268,500 - yearly About AbbVie AbbVie's mission is to discover and deliver innovative medicines...Full timeContract work- ...YouTube. Job Description A Supply Chain and Procurement Architect is a Senior-Level IT professional responsible for establishing... ...Intelligence, Supply Chain Visibility, Control Tower, Command Center, etc. ~ Proven experience as a Supply Chain End to End architect...Full timeLocal area
AbbVie Inc.
North Chicago, ILmore than 2 months ago - ...API Architect Onsite, Waukegan, IL (no remote) BGV fully cleared for onboarding MAX SUPPLIER #### ####-75/hr Job requirement: Strong experience in API Management platforms such as Apigee, Kong or similar API Gateway solutions. Hands-on experience in API...Remote work
Ipolarity LLC
Waukegan, IL2 days ago $141.5k - $268.5k
...to define, evolve, and operationalize the group's application strategy and technology roadmap. This role is intended for senior architects who have not only designed and delivered complex COTS-based solutions, but who have translated hard-won experience from challenging...$141.5k - $268.5k
...AbbVie, please visit us at . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube. Job Description The Domain Architect, Salesforce Ecosystem owns the ecosystem roadmap, architecture standards, and design review operations for every Salesforce platform...- ...business process outsourcing services, dedicated helping the world's leading companies build stronger businesses. Job Title: API Architect Location: Waukegan, IL 60085 Duration: 6 Months Job Type: Temporary Assignment Work Type: Onsite Job Requirement...Temporary work
TekWissen LLC
Waukegan, IL2 days ago - ...analytics, forecasting, data science products, and AI agents. You will set standards, drive federated development, review code, and prototype new capabilities, staying hands-on as a coder and architect within an enterprise-scale data ecosystem. #J-18808-Ljbffr Jobleads-US
$141.5k - $268.5k
...Domain Architect, Content and Experience Full-time Salary Min: 141500 Salary Max: 268500 Workday Global Grade: 20 Travel: No Compensation: USD 141,500 - USD 268,500 - yearly About AbbVie AbbVie's mission is to discover and deliver innovative medicines...Full timeContract work- A meal service provider in Gurnee, Illinois, is seeking a part-time Registered Dietitian. Responsibilities include designing compliant menus, providing nutritional analysis, and developing recipes. The ideal candidate will possess a strong background in Dietetics and Nutrition...Part time
- A global staff augmentation firm is seeking a Functional Consultant for SAP SCM in Waukegan, Illinois. This role requires extensive expertise in SAP SCM areas with a focus on problem-solving, collaboration, and technical guidance for innovative solutions in healthcare. ...
- Kalon Staffing seeks a Director of Business Development, Branded Ingredients in Chicago, IL to drive growth across branded ingredient portfolios for dietary supplement, sports nutrition, functional foods, and beverages. You will identify, develop, and close new business...
- AbbVie seeks an experienced SOX Risk Architect & Compliance Lead to mature IT risk governance, control design, and compliance programs. You will coordinate across audit, IT, security, and business teams to implement SBX controls and policy frameworks. You will drive automation...
- ...AbbVie is seeking an Senior Architect, COTS Applications to lead architectural direction for the group\'s COTS portfolio, shaping strategy and roadmaps across integrations and vendor ecosystems. You will guide a team of architects, ensuring alignment to enterprise standards...
- ...AbbVie seeks a Domain Architect, Content and Experience to own the ecosystem roadmap, architecture standards, and design review operations for CMS, web delivery, DAM, and LMS across Global Commercial IT services. You will be primary architecture owner for Adobe and Veeva...
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AbbVie Inc.
North Chicago, ILa month ago - A leading pharmaceutical company in North Chicago is seeking a discipline expert and technical leader to drive functional performance through designing and implementing enterprise technology solutions. This role requires significant experience in ServiceNow and strong leadership...
$120k - $180k
...laboratory....to build a promising future. Responsibilities We currently have a great opportunity available for a Solutions Architect.The Sysmex Solutions Architect is responsible for the design and delivery of cloud and on-premise business solutions, working...WorldwideSysmex
Lincolnshire, IL20 hours ago- Job Description About the Role: \n We are looking for a senior AI Engineering & Architecture Leader to design, build, and scale production-grade AI systems for enterprise clients. This is a hands-on technical leadership role focused on taking AI solutions from ...
Galent
Mundelein, IL2 days ago - ...unsuccessful in finding someone who was both the best technical architect on the team and also had manager qualities. He is now open to... ...ArchitectClient's is seeking a Lead ETL Architect as a key member of their Center of Expertise for Integration Technologies. This consultant will...Contract workH1b
Sonsoft
Deerfield, IL4 days ago - ...for building enclosure, roofing, waterproofing, and facilities-related assignments. \n Coordinating with clients, contractors, architects, engineers, and internal project teams throughout all phases of project delivery. \n \n \n Minimum Qualifications: \n \n...Contract workTemporary workFor contractorsWork at officeNight shift
NOVA Engineering and Environmental, LLC
Mundelein, IL12 days ago $141.5k
...AbbVie, please visit us at Follow @abbvie on LinkedIn, ( Facebook, Instagram ( , X ( and YouTube. ( Job Description As a Senior Architect Engineering Platforms and domain expert, drives functional performance by designing and implementing enterprise engineering...Local areaAbbVie
North Chicago, IL3 days ago- ...Job Description A premier, global law firm seeks an Architect to design, build, and maintain AI-enabled workflows and tools. The role operates across three lanes: embedded with practice groups on AI module development, building centralized tools and workflows, and personally...
Considine Search
Mundelein, IL11 days ago - ...0% of the Fortune 100 companies. \n Please refer the below job description and apply if interested. \n \n Designation: AI Architect \n Location: Jersey City, NJ or New York, NY (Onsite) \n Job Type: Fulltime \n \n Job Summary: \n \n Architect LLM-...Full time
Photon
Mundelein, IL5 days ago
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