Information Technology Analyst

Information Technology AnalystKimley-Horn is looking for an Information Technology (IT) Analyst to join our Pleasanton, California office in 2027. This is not a remote position.ResponsibilitiesIn this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of the local office and providing IT helpdesk support to end-users across the region/firm.Provide support on our corporate IT HelpdeskInstall new printers/copiers/plotters and other office equipmentInstall and support enterprise applicationsPerform data maintenance and data archivingAssist with office moves/expansionsQualificationsQualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients.Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 years of experience ORAssociates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experienceKnowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamentalKnowledge of Windows Server 2012/2016 printing and file level NTFS permissionsAbility to understand Windows 10 and configure and troubleshoot PC level problemsAbility to understand basic Windows Active Directory; user accounts and security groupsStrong communication, written, and customer service skillsHigh aptitude and willingness to learn new technologiesA self-starter that can work with minimal supervision; highly organizedTravel (driving) to other offices within the region as neededSalary Range: $75,000-$80,000 depending on applicable experience and education.Why Kimley-Horn?At Kimley-Horn, we do things differently. People, clients, and employees are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it— that's why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn's placement on the Fortune "100 Best Companies to Work" list for 18 years!Key Benefits at Kimley-HornExceptional Retirement Plan: 2-to-1 company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.Professional Development: Tuition reimbursement and extensive internal training programs.Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.