Service Manager

We are currently seeking an experienced and motivated Service Manager to oversee shop operations, support technicians, and ensure customers receive exceptional service within a fast-paced heavy equipment environment. This is an excellent opportunity for a strong leader who enjoys problem-solving, team development, and building long-term customer relationships.Why This Opportunity Stands OutCompetitive salary: $80,000–$85,000 annuallyComprehensive benefits including Medical, Dental, Vision, and Life Insurance401(k), HSA, and FSA optionsFlexible Paid Time OffEmployee-focused and team-oriented work environmentLong-term career growth opportunities with a stable and respected organizationPosition OverviewThe Service Manager will be responsible for leading the service department, managing workflow, supporting technicians, and ensuring operational efficiency while maintaining high standards of customer satisfaction and safety.Key ResponsibilitiesLead, mentor, and support service technicians and shop personnelOversee daily shop operations, workflow, and schedulingBuild and maintain strong customer relationships through excellent communication and serviceManage work orders, repair timelines, estimates, and invoicingMonitor productivity, efficiency, and recovery metrics within the shopEnsure repairs and operations meet safety and quality standardsDrive continuous improvement initiatives throughout the departmentWork closely with other departments to ensure smooth day-to-day operationsQualificationsPrevious leadership experience within heavy equipment, diesel, or service operationsStrong communication and customer service skillsOrganized, detail-oriented, and capable of managing multiple prioritiesProven ability to problem-solve and lead in a fast-paced environmentStrong understanding of shop operations, technician workflow, and service management systemsPositive attitude with a hands-on leadership approachThis is a great opportunity for a driven service professional looking to take the next step in their career with a company that values leadership, teamwork, and operational excellence. #J-18808-Ljbffr Mechanics Hub