10351 - Network Reliability Engineer

Role Mission

Key Responsibilities

Network Engineering & Reliability

• Design, operate, troubleshoot, and improve enterprise LAN, WAN, routing, switching, and firewall infrastructure.
• Provide hands-on engineering support for Cisco routing/switching, Cisco ISE, Palo Alto firewalls, and related enterprise networking technologies.
• Troubleshoot Layer 2 and Layer 3 connectivity, routing, performance, latency, packet loss, and availability issues.
• Support and improve BGP, OSPF, VLAN, STP, VPN, DNS/DHCP, segmentation, and related network services.
• Improve network resilience, redundancy, capacity management, fault detection, and service recoverability.
• Participate in incident response, root-cause analysis, problem management, and post-incident corrective actions.
• Identify recurring failure patterns and engineer durable solutions rather than repeated operational workarounds.

Observability & Operational Intelligence

• Develop and mature infrastructure monitoring and observability across Network, Cloud, and Infrastructure environments.
• Build actionable operational dashboards for availability, performance, capacity, latency, errors, utilization, and service health.
• Improve telemetry collection through technologies such as SNMP, syslog, NetFlow/IPFIX, APIs, streaming telemetry, and infrastructure metrics.
• Develop alerting strategies that prioritize actionable conditions, reduce alert fatigue, and improve mean time to detect and recover.
• Establish infrastructure health indicators, service-level indicators (SLIs), service-level objectives (SLOs), and reliability metrics where appropriate.
• Improve end-to-end visibility across network, compute, cloud, and application dependencies.
• Partner with engineering teams to identify monitoring gaps, define instrumentation standards, and improve operational readiness.
• Use observability data to identify performance trends, capacity risks, recurring faults, and opportunities for engineering improvement.

Automation & Engineering

• Automate repetitive network and infrastructure operational activities using scripting, APIs, orchestration, and configuration-management tools.
• Develop tooling using Python, Ansible, REST APIs, Git-based workflows, or similar technologies.
• Support Infrastructure-as-Code and configuration-as-code practices where appropriate.
• Automate health validation, configuration checks, compliance checks, reporting, and operational workflows.
• Integrate observability data into incident-management, operational-review, and engineering workflows.
• Evaluate opportunities for event-driven or automated remediation while maintaining appropriate operational controls.

Engineering Practices & Collaboration

• Create and maintain architecture diagrams, operational documentation, standards, runbooks, and troubleshooting procedures.
• Contribute to post-incident reviews, root-cause analysis, and corrective-action tracking.
• Partner with Cloud, Infrastructure, Security, Service Management, and application teams on cross-platform reliability issues.
• Help define engineering standards for monitoring, telemetry, alerting, dashboards, capacity, and operational readiness.
• Mentor peers and contribute to a culture of disciplined engineering, documentation, automation, and continuous improvement.

Core Technical Qualifications

• Strong hands-on enterprise network engineering and operations experience.
• Deep knowledge of Cisco routing and switching technologies.
• Hands-on experience with Palo Alto firewalls, firewall policy management, segmentation, VPNs, and enterprise network security controls.
• Experience with Cisco ISE for network access control, authentication, authorization, posture, profiling, and policy enforcement.
• Strong TCP/IP fundamentals and advanced network troubleshooting skills.
• Strong understanding of Layer 2 and Layer 3 networking, including BGP, OSPF, VLANs, STP, and related protocols.
• Experience with LAN/WAN architecture, VPNs, segmentation, DNS/DHCP, and network performance analysis.
• Experience with infrastructure monitoring and observability platforms such as Splunk, SolarWinds, Grafana, Prometheus, or comparable technologies.
• Experience with telemetry sources and protocols such as SNMP, syslog, NetFlow/IPFIX, APIs, or streaming telemetry.
• Working Linux knowledge and the ability to troubleshoot infrastructure and connectivity across operating-system boundaries.
• Experience with Python, Ansible, APIs, or similar infrastructure/network automation technologies.

Preferred Experience

• Public cloud networking within AWS, Azure, or Google Cloud.
• Hybrid-cloud or private-cloud environments, including OpenStack or similar platforms.
• Infrastructure-as-Code technologies such as Terraform.
• SRE practices including SLIs, SLOs, reliability metrics, error budgets, and operational readiness.
• Modern telemetry and OpenTelemetry concepts.
• Automated network validation, configuration assurance, and remediation.
• Major incident management and structured root-cause analysis.
• Building both executive-level and engineering-level infrastructure dashboards.
• Experience integrating monitoring or observability data with ITSM, ticketing, or workflow platforms.

What Success Looks Like

• Network issues are detected earlier, diagnosed faster, and resolved with better telemetry and clearer service-health signals.
• Operational dashboards provide a trusted view of availability, performance, capacity, and risk across infrastructure domains.
• Alert noise is reduced and remaining alerts are actionable, owned, and tied to defined operational responses.
• Recurring manual tasks and common failure patterns are systematically automated or engineered out.
• Network, Cloud, and Infrastructure teams use increasingly consistent monitoring, documentation, reliability, and incident-management practices.

TEAM CULTURE

• Passion for Technology: We are enthusiastic about emerging technologies and their potential to transform the automotive industry. 
• Agility: We work in an agile environment, adapting quickly to changes and continuously improving our processes. 
• Teamwork: We believe in the power of teamwork and collaboration, supporting each other to achieve common goals. 
• Growth: We prioritize personal and professional growth, offering opportunities for learning and development. 
• Inclusivity: We maintain an inclusive culture where diverse perspectives are valued, and everyone feels welcome. 

Base Salary Range: $115,000-$125,000