Quality Control Technician

At Superior Industries, our manufactured products help produce key ingredients that form the world’s infrastructure. This innovative crushing, screening, washing and conveying equipment moves and processes minerals used to build roads and bridges, airports and hospitals and other fundamental societal systems. Although the industries we proudly serve are some of the most time-honored, our spirited culture encourages bold ideas, which consistently create new opportunities for each other. Job Description A Quality Control Technician is responsible for the overall quality of products at the branch level. This role is highly involved in day-to-day activities intended to ensure that products and services meet or exceed customer expectations, while actively identifying opportunities to improve and maintain the quality program. Key Responsibilities Inspections & Audits: Perform final inspections and evaluate the appearance and operation of all units prior to delivery. Testing & Verification: Conduct testing of the unit, including, but not limited to: lights, pumps, meters, and electronics. Evaluate the unit in comparison to the blueprints and scope of work. Quality Case Management: Tackle quality case management by reviewing trends, identifying priorities, managing assignments, conducting follow-ups, and ensuring closure. Evaluate case closure for sustainable corrective action on critical and urgent priority cases. Standard Work & Training: Create, review, and deliver standard work training, and conduct audits of standard work processes. Corrective Action & Rework: Document quality concerns and actively work through root cause corrective action scenarios. Complete re-work when possible and coordinate necessary re-work with the manufacturing teams. Process Improvement: Identify improvement opportunities. Conduct product audits through the checklist system, identify needed checklists, and monitor checklist usage. Maintain a weekly process audit schedule. Identify major quality projects based on trends and facilitate those projects to completion. Operations & Cost Control: Make critical decisions regarding the quality of the product. Control operational costs associated with rework, scrap, and warranty claims. Calibrate measuring and test equipment, evaluate outside vendors, and facilitate receiving inspections. Customer & Delivery Operations: Schedule or perform washing and cleaning of the units before pickup. Work directly with sales on delivery and walk‑around inspections with the customer. Compliance & Administration: Ensure compliance with all QC programs and federal requirements. Ensure all paperwork is maintained and completed prior to delivery. Other duties as assigned. Qualifications Strong written and verbal communication skills Comfortable with computers Exercise effective time management skills Mechanically inclined Experience with air systems, hydraulics, and electrical systems is preferred Expectations of Employees Embrace Core Values: Serving Others, High Integrity, Strong Work Ethic, Culture of Opportunity & Long-Term Relationships Utmost attention to safety Good attendance and punctuality High attention to detail Traits of Successful Employees Self-motivated independent worker Desire to build long-term relationships Ability to complete tasks according to the planned schedule Willingness to help out where needed Employee Benefits Weekly paycheck Boot reimbursements up to $125 Medical insurance - Covers 75% of premiums Dental and vision insurance Company-paid life insurance 401K retirement account with 5% company match #J-18808-Ljbffr Superior Industries