Facility Associate III - (South Hill) Spokane, WA - Full-time/Hourly

Facility Associate III

The Facility Associate III primarily works in the processing/production area of the facility, handling a variety of donated goods &/or on the sales floor stocking shelves & providing customer service. Assists management in proper facility operation by performing assigned advance tasks & providing leadership to assigned store personnel. Must pass background check.

Essential duties and responsibilities include the following:

Must demonstrate willingness & ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, & departmental & organizational standards.

Team Leader

• Represent the company by providing excellent customer service.
• Perform opening & closing procedures.
• Ensure the quality & quantity of work performed by assigned employees in accordance with standards.
• Train employees in a thorough, organized, & timely manner.
• Assist Facility Managers, Assistant Managers, and Facility Leads in appraising employees.
• Assist in the maintenance of facility records.
• Responsible, as designated, for the facility's operation in the absence of Facility Management & Leads including but not limited to: directing the activities of facility personnel; ensuring that all sales transactions are rung & reported accurately; & ensure that donated goods are processed appropriately.

Sorter/Pricer

• Inspect, sort, grade, &/or assign prices or other actions needed to donated items.
• Unload containers, sorting & grading items into appropriate bins by quality specifications.
• Transport stock to & from workstations.

Incidental functions - A Facility Associate III may perform any or all of the following:

Merchandise Stocker

• Transport items to & from the sales floor.
• Place items on shelves, in floor fixtures or on racks.
• Face shelves, racks, &/or floor fixtures according to display standards.
• Remove old items from display & place in totes or carts.
• Assist at cash register wrapping or bagging merchandise.
• Provide carry-out service.

Tagger/Ticketer

• Prepare items for sale by hanging clothing, cleaning items as needed and/or bagging items that need to be kept together.
• Tag, mark &/or code items selected for sale according to designated prices & type of merchandise.
• Tally amounts &/or prices of processed items.

Cashier

• Perform opening tasks, including cleaning glass cases, cleaning counters, straightening cash wrap (cashier work station), & stocking supplies for the cash wrap.
• Perform register closing duties, including counting down register, & completing required cashier reconciliation.
• Collect cash, check, or charge payments from customers & make change for cash.
• Provide cash receipts to customers.
• Pack customer purchase in bags or cartons.
• Assist with customer service at adjacent workstations.
• Remove clothes from dressing rooms & rehang them on racks.
• Remove merchandise stock from sales floor to back room.
• Answer telephone & provide announcements on paging system.
• Perform other merchandise stocking duties.
• Represent the company by providing excellent customer service.

Donor Service Associate

• Perform opening duties to work station.
• Review donation area ensuring it is a clean & safe work area.
• Accept donations from the public, transferring items to the appropriate container, tote, cart, or basket.
• Assist in loading or unloading trucks, trailers, & waste receptacles.

Breakout/Sort

• Separate donations by type, not quality.
• Identify & properly dispose of garbage.
• Identify & process recyclable material.
• Transport stock to &/or from workstation.

Cleaner

• Sweep &/or mop sales floor.
• Clean windows & dust fixtures & shelves.
• Clean & supply washrooms.
• Empty garbage & recycling bins.
• Police debris exterior to the building.

Other duties as assigned.