IT Tech

IT TechNittany Oil Company is seeking an energetic, customer-focused IT Assistant to join our team! This entry-level role is perfect for someone who enjoys working hands-on with technology while building strong relationships with internal and external customers. You will provide on-site technical support, equipment installation, and field service across Central Pennsylvania—so being comfortable with daily travel is essential.We're looking for a self-starter who not only solves technical challenges but also approaches each visit with a service and sales mindset—identifying opportunities to improve performance, streamline processes, and enhance the overall customer experience.Role Responsibilities:Deliver exceptional IT support by troubleshooting, resolving, and following up on technical issues.Install, configure, and maintain IT systems, software, and hardware for multiple locations.Provide hands-on support for Gilbarco POS systems, fuel dispensers, camera systems, audio systems, and PCs.Manage your own service schedule, providing timely solutions and proactive communication.Travel daily across Central PA to deliver on-site support and strengthen customer relationships.Participate in training programs and continually develop product knowledge and sales-focused service skills.Be available for an on-call rotational schedule to provide after-hours support when critical issues arise.Requirements:Valid driver's license in good standing; must be comfortable with daily travel across Central PA.Ability to lift at least 50 lbs and work from various heights, including ladder work.Willingness to work in varied environments and on a wide range of equipment.Strong organizational skills and attention to detail.Excellent verbal and written communication skills—able to explain solutions and highlight value to both technical and non-technical audiences.Ability to analyze complex information, prioritize multiple projects, and work independently or as part of a team.Preferred Qualifications:Associate's degree in IT or related field (or equivalent experience).Previous exposure to Gilbarco Passport POS or Verifone POS systems.Familiarity with Wayne or Gilbarco fuel dispensers.Experience with security camera systems and troubleshooting.Knowledge of ticketing systems for support case management.Nittany Energy is a Drug-Free and Equal Opportunity Employer.Work Schedule10 hour shiftWeekend availabilityMonday to FridayOn callHolidaysOvertimeDay shift8 hour shiftNight shiftBenefitsFlexible schedulePaid time offHealth insuranceDental insuranceVision insuranceLife insurance401(k)Employee discountPaid training