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Evening IT Service Center Analyst - Windows & Helpdesk

W.B. Mason

W.B. Mason is seeking a full-time IT Service Center Analyst for our Boston, MA location. This is a fully in-person, second-shift role from 2 pm to 10 pm, with responsibilities to provide Tier 1 IT support and resolve issues for employees. You will educate users, troubleshoot hardware like desktops, laptops, and printers, and manage support tickets with escalation as needed. A fast-paced environment requires strong IT concepts and customer service skills. #J-18808-Ljbffr W.B. Mason

Vacancy posted 2 days ago
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