Application Support Engineer I/II (HR-0456) Piketon, OH

Application Support Engineer I Job Code: IT11 Grade Level: 10 (Exempt) Application Support Engineer II Job Code: IT10 Grade Level: 11 (Exempt) Policy PER SOCCo Policy DND-HR-PRO-00001: Internal employees must be in current position for (1) year or greater to be eligible to apply. Contingency of Employment Position Overview Under general supervision, provides direct business support for multiple applications. Provides detailed personal advice and guidance to all users in the effective use of systems, products and services available to them; demonstrates ingenuity in applying knowledge to non-standard situations. Interface with service vendors to enhance support and application modification. Troubleshoot applications across different programming languages and platforms. Own, understand, and fully support multiple applications with great depth. Provide an effective interface between users and service providers supplying all necessary diagnostic information, according to established procedures. Troubleshoot and resolve system problems reported by the business. Train end users across multiple functions (i.e. Finance, Work Planning, Nuclear Operations etc.). Prepare technical reports, test‑cases, and instructional manuals as documentation to support development and project management. Implement and configure new and legacy systems. Conduct systems analysis of the enterprise applications used on the site. Test systems before they are moved to production as needed to support business operations. Develop and provide reports for the business community. Operational support for generation of data files, databases, reports, prints, etc. in daily operations. Support and management of application workflow and data flow processes in support of the business. Maintains knowledge of and demonstrates ability to perform work safely in accordance with all approved safety policies, procedures and applicable regulations and performs assigned duties in a safe manner. Actively participates in Safety Work Groups. Working Conditions Work in an office at a normal environmental restoration atmosphere (outdated and/or abandoned facilities or industrial field environments). May also work at off‑project sites representing the organization at various types of locations throughout the community for business purposes. Potential exposure to equipment movement hazards, dangerous chemicals/solvents or hazardous and radioactive materials if proper safety procedures are not followed. Ability to perform sedentary to light work, exerting up to 50 pounds of force occasionally (any exertion of force/lifting greater than 45 pounds requires usage of a two‑person “buddy system”), non‑repetitive, up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly, repetitive; performing such activities as lifting, lowering, carrying, pushing, pulling, standing, walking, grasping, kneeling, stooping, reaching. Ability to perform primary office duties including heavy computer usage. In some cases, radiological training may be required. Required Contingencies Pre‑Employment Physical (office or field work) Drug Screen The ability to obtain/maintain “L” or “Q” Clearance, or HSPD12 Uncleared badge one year from hire date Background Check Any site required training Prospective employees must be available to start work with Southern Ohio Cleanup Company LLC within a reasonable time frame after acceptance of SOCCo’s offer of employment (typically 30 days or less). Applicants for employment can initiate a request for accommodation or obtain information concerning accommodations if contacted by the Company for an Interview. As a reminder, all internal employees of Southern Ohio Cleanup Company LLC must submit a current resume. External candidates must also submit a current resume. Southern Ohio Cleanup Company LLC is an equal opportunity employer that recognizes the value of a multifaceted workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability, and/or protected veteran status in accordance with governing law. #J-18808-Ljbffr Teamsocco