Market Grille Assistant Department Manager
Hy-Vee
Additional Considerations (if any):
Night & Weekend Shifts Required
-
- Provide prompt, friendly customer service, greeting customers with a smile, learning their names, and going the extra mile to make every interaction a great one
- Check daily orders, set up production timelines, and review the production list with department employees, assigning tasks for completion
- Scan the Market Grille area for items and areas that need attention, including coffee, the salad case, cleanliness, kitchen repairs, and safety issues, and assign tasks to staff accordingly
- Ensure food display cases are rotated and replenished and that the proper amount of staff are on hand to meet customer needs
- Monitor schedules, track hours for 14 and 15 year olds, and manage department overtime
- Control inventory through constant product monitoring, rotate all perishable product with every delivery, and keep the supply area clean and orderly
- Handle catering contracts and assist in putting together catering items, calculating portions as needed
- Follow all food safety guidelines and ensure department employees remain in compliance
- Handle and resolve customer issues with care and professionalism
- Suggest ad items and in-store specials, review and order department signage, and prepare intercom messages
- Assist with monthly inventory including posting invoices, counts, and intra and inter-store calculations
- Order all products and supplies for the department and train employees in department duties
- Assume management duties in the absence of the Department Manager
- Work closely with Restaurant and Service staff and assist in other areas of the store as needed
- Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
- Report to work when scheduled and on time
- Lead and coordinate a team, maintaining high standards and a positive work environment
- Solve practical problems and interpret instructions across a variety of situations with limited standardization
- File, post, and organize materials; copy data accurately; and interview to gather basic information
- Use math skills including fractions, decimals, and percentages for scheduling, inventory, and pricing
- Guide and direct team members clearly and provide basic direction with confidence
- Communicate effectively with customers, coworkers, and store leadership
- High school diploma or equivalent experience required; sanitation and food safety coursework encouraged
- One year of similar or related experience required
- Frequently stand and walk throughout a shift in sales, food service, or delivery areas
- Where applicable to the role: ability to safely use sharp knives and blades for food preparation
- Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
- Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
- Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties
Employment is contingent upon the successful completion of a pre employment drug screen.
Vacancy posted 11 hours ago
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