Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2006 and currently has a small, dedicated team. I started my career with State Farm in operations — it’s the only company I’ve ever worked for, and over the years, it’s become a place where I’ve built a career rooted in service, trust, and relationships.
I’m a proud graduate of University of Louisiana, I’ve been married for 25 years and have three kids. Family comes first for me, and I bring that same commitment to my team — creating an environment where people are supported not just as employees, but as individuals.

Outside of the office, I’ve coached soccer for 17 years, volunteered at my kids’ schools, and served as “Top Dog” in the Watch D.O.G.S. program. I’m also very active in my church and love giving back to the community.

We offer flexibility and reimburse licensing costs to help team members succeed. Our culture is built on teamwork, trust, and excellence. I look for customer-focused, goal-oriented individuals who are relentless — not ruthless — in achieving their goals. My leadership philosophy is simple: “If you give me all you’ve got, I’ll give you all I’ve got.”

We work hard, we play hard, and we make a real difference in the lives of our customers and each other. If that resonates with you, you’ll fit right in here.

ROLE DESCRIPTION:
Jeff Cain - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.