Customer Success Training & SOP Specialist
TBO Bank
TBO Bank in Tampa, FL is seeking a Training and Documentation Specialist to lead SOP development, LMS design, and QA oversight for our Customer Success operations. The role requires building and maintaining a scalable training program, collaborating with Product, Compliance, IT, and Analytics, and driving continuous improvement through KPI tracking and performance feedback. This position offers full-time hours and a focus on regulatory readiness and service excellence. #J-18808-Ljbffr TBO Bank
Vacancy posted 5 days ago
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