Office Services Administrator II

Job Details Job Location: Durham, NC 27703 Robert E. Mason & Associates, Inc. is a 100% employee‑owned company that provides process equipment and services across North Carolina, South Carolina, and Virginia. The company focuses on safety, reliability, and customer satisfaction. Benefits Participation in the Employee Stock Ownership Program (ESOP) Retirement plan, including a Safe Harbor contribution Medical / Dental / Vision Insurance Employer paid Life Insurance and Long‑Term Disability Insurance Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave Paid Parental Leave Paid company holidays Career Development Program Retirement and Financial Wellness program Employee Assistance Program (EAP) Alternative/Hybrid Work Schedules General Description This role serves as the steward of the Durham office, maintaining a professional and welcoming environment for visitors and Associates. The successful candidate will represent the company and its executives at all times, coordinate schedules, and support internal departments to achieve business objectives. Specific Responsibilities Ensure the office is welcoming and comfortable for visitors and Associates. Maintain knowledge of the R.E. Mason and Apperture organizations and their operations. Serve as the point of contact between customers, vendors, Emerson representatives, and R.E. Mason Associates. Work efficiently in a fast‑paced environment while juggling multiple tasks. Manage incoming calls, greet and check in visitors, and prepare visitor badges and nametags as needed. Maintain a tidy appearance of the interior office space, conference rooms, and kitchen area. Submit helpdesk tickets through the building management portal for any maintenance issues. Organize or assist with group meetings, luncheons, and events. Engage, observe, and anticipate the needs of others before they arise. Book travel for employees as needed. Create PowerPoint presentations, Word documents, and Excel spreadsheets. Use company data to create mail merges, templates, graphs, and charts. Enter and submit expense reports for office leadership. Assist with data entry and Emerson resume compilations. Prepare and edit correspondence and other documents. Retrieve and distribute incoming mail and assist with outgoing mail or packages. Manage, order, and restock snacks, fruit, coffee, plates/utensils, office supplies, and other pantry items. Qualifications Strong interpersonal skills and a professional demeanor. Excellent oral and written communication skills. Ability to cultivate strong relationships with colleagues, clients, and vendors. Strong rational decision‑making based on data, facts, and logical reasoning. Willingness to take initiative and rapidly resolve issues as they arise. High quality standards, commitment to meeting deadlines, and the ability to work under pressure. Ability to move equipment and furniture for room/event set‑ups. Technical knowledge of office machines and equipment. Exceptional time management to meet responsibilities in a largely autonomous environment. Mastery of all MS Office products. Onsite in the Durham office five days per week. Required Education and Experience Full‑time availability – IN OFFICE. Strong work tenure: 3‑5 years of experience. Above average experience/knowledge of all MS Office products. Experience exercising discretion and confidentiality with sensitive company information. Experience in event and meeting planning. Physical Requirements Standing Walking Sitting Kneeling Reaching Overhead Climbing Pushing and Pulling Lifting up to 20 pounds Using a Computer Using a Telephone Driving RE Mason Company is a federal contractor and, as such, is required to solicit the disability status and protected veteran status of candidates. Thus, you are required to answer self‑identification questions as part of your application process. These questions are part of RE Mason’s affirmative action plan and will not have any effect on any consideration of your application materials. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and need to request an accommodation to apply for a position with RE Mason, please call our office at View phone number on click.appcast.io. #J-18808-Ljbffr Robert E Mason & Associates Inc