Patient Care Coordinator

POSITION SUMMARY

Advanced MedAesthetic Partners is a platform of elite aesthetic practices throughout the United States partnering together as thought leaders and innovators in the industry. AMP offers a hybrid support organization combining a professional business services team with the autonomy of private ownership to allow for transformative growth.


Mainline Center for Laser Surgery, part of the AMP portfolio, is looking for a Patient Care Coordinator to join their growing team. The Patient Care Coordinator (PCC) represents our Clinic . The Patient Care Coordinator is responsible for creating a positive first and last impression with patients. They must possess excellent communication skills and conduct effective and informative client consultations based on the needs and objectives of the patient. The Patient Care Coordinator is responsible for promoting the products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the Patient Care Coordinator is to achieve business growth through sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer.

KEY RESPONSIBILITIES:

• Demonstrate professionalism and a positive attitude while building effective relationships with patients, physicians, employees, and other professionals.
• Understand the goals of the practice and independently develop and execute plans of action to achieve those goals.
• Handle sensitive matters with discretion and maintain strict confidentiality.
• Actively support and remain aligned with the vision and goals of the practice.

REQUIREMENTS

• Previous medical experience in aesthetics, plastic surgery, or cosmetic dermatology practice.
• Strong business acumen with excellent organizational skills.
• Proven ability to manage confidential information appropriately.
• High school diploma or equivalent required
• Open availability

PHYSICAL REQUIREMENTS:
To ensure the safety and well-being of our employees, we have established the following physical requirements.

• This position requires knowledge of various aspects of patient care.
• Must possess good organizational skills to balance clerical and clinical duties.
• This position requires frequent walking, sitting, standing, and bending.
• Frequent talking and listening when giving instructions and explanations.
• Frequent use of the phone, computer, and other clinic technologies.
• Employees will be asked to travel and must be able to carry and maneuver their luggage and navigate through various transportation modes (car, airplane, bus, train).

Compensation & Perks

At AMP, we go beyond competitive pay by offering benefits and perks designed to support you both inside and outside of work:

• Health & Wellness - comprehensive medical, dental, and vision coverage to keep you feeling your best
• Future Security - retirement savings with employer contributions, plus life insurance and disability coverage
• Beauty Budget - enjoy exclusive employee perks on treatments, products, and services, with allowances that grow each year
• Career Growth - continuing education allowances, national training opportunities, and mentorship from industry leaders
• Community & Recognition - access to AMP's network of injectors and KOLs, plus recognition programs that celebrate your achievements
• Recharge Time - flexible PTO and holiday closures to support balance and well-being
• Shared Success - profit-sharing opportunities for eligible management and support staff

Our Culture

• Culture isn't just the way we work, connect, and succeed together. We've built an environment where:
• Teamwork comes first. You'll be surrounded by supportive, motivated teammates who want to see you succeed.
• Growth is constant. Whether it's career advancement, new skills, or personal development, we'll give you the tools to keep evolving.
• Community matters. Inside our clinics and beyond, we're committed to creating a space that's inclusive, welcoming, and built on trust.
• Celebrations are part of the journey. From AMP Rewards to team wins, we take time to recognize and cheer each other on.

Driven by Values

• Leadership - Lead the Way
• Excellence - Be the Wow
• Growth - Pursue Growth
• Integrity - Be Honest
• Community - Cultivate Community

Here, you're not just part of a workplace, you're a part of a family that's passionate about patient care, innovation, and making each day meaningful.

Work Environment

This role is based in a medical spa/clinical environment focused on safety, confidentiality, and superior service. Evening or weekend shifts may be required based on patient demand. Occasional travel for training or professional development may also be required

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status as protected by applicable law. AMP complies with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMP is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported.