HUMAN RESOURCES MANAGER

Job Description

Job Description

Benefits:

• Dental insurance
• Health insurance
• Training & development
• Vision insurance

JOB OVERVIEW

The Human Resources Manager (HRM) works onsite and will lead the human resources function to align with business goals while ensuring compliance with California labor laws and regulations. This position oversees all HR operations, including recruitment, employee relations, performance management, and benefits administration, and fosters a positive workplace culture. The ideal candidate will have a deep understanding of California employment laws and demonstrate exceptional leadership and interpersonal skills. Reports to the Human Resources Director (HRD)

• Partners with the Human Resources Director (HRD) and HR Team to develop and execute HR strategies that support the employee lifecycle, organizational objectives, and operational needs across all restaurant locations.
• Responsible for managing and developing the HR Team in partnership with the HRD
• Serves as a strategic HR partner to restaurant leadership, providing proactive guidance on employee relations, performance management, workforce planning, and HR policies while ensuring alignment with company objectives.
• Oversees assigned HR initiatives and projects, ensuring timely execution, effective communication, consistent follow-through, and continuous improvement of HR processes.
• Manages the full-cycle recruitment process through the Applicant Tracking System (ATS), including job postings, candidate sourcing, screening, interview coordination, selection, and preparation of offer letters and onboarding documentation.
• Oversees new hire onboarding and orientation, ensuring a consistent employee experience, accurate documentation, and completion of required training and compliance requirements.
• Partners with restaurant leadership to identify training and development needs, coordinate employee and management training programs, and provide coaching to strengthen leadership effectiveness and employee performance.
• Serves as a trusted HR resource for employees and management, proactively addressing workplace concerns, promoting positive employee relations, and fostering a respectful and productive work environment.
• Collaborates with the HRD and legal counsel on complex employee relations matters, employment claims, workplace accommodations, and other sensitive employment decisions.
• Oversees the accuracy and maintenance of employee records within the Human Resources Information System (HRIS), including personnel files, Form I-9 documentation, employment changes, training records, and separations, ensuring compliance with applicable requirements.
• Partners with Payroll, Benefits, and Operations to ensure accurate and timely processing of employee transactions, compensation changes, benefits updates, and employment status changes.
• Supports the HRD in analyzing key HR metrics, including turnover, retention, recruitment, attendance, and employee relations trends, to identify opportunities for improvement.
• Ensures compliance with California and federal employment laws, including wage and hour regulations, meal and rest periods, employee classification, leave requirements, and mandatory workplace harassment prevention training.
• Supports the administration of leaves of absence, reasonable accommodations, and the interactive process in collaboration with the HRD, Benefits, and Workers' Compensation teams.
• Conducts exit interviews, evaluates employee feedback, and recommends strategies to improve employee engagement, retention, and overall workplace culture.
• Maintains a consistent HR presence across assigned restaurant locations through regular site visits, employee interactions, and partnerships with management, proactively identifying and addressing workplace concerns.
• Promotes accountability, professionalism, and continuous improvement by providing management guidance, reinforcing company policies, and supporting consistent HR practices across all locations.
• Demonstrates independent judgment, discretion, strong organizational skills, and attention to detail while managing competing priorities and confidential employee matters in a fast-paced, multi-location hospitality environment.
• Performs additional duties, special projects, and responsibilities as assigned by the HRD to support departmental and organizational objectives.

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 5+ years of relevant administrative experience, preferably in Human Resources or Talent Acquisition
• Experience in high-volume operations, preferably in the restaurant/hospitality industry
• In-depth knowledge of California employment laws and regulations (e.g., Cal-OSHA, AB5, CFRA, PAGA
• Excellent verbal and written communication skills
• Exemplary organizational skills with a high level of accuracy and attention to detail
• Demonstrated ability to work independently and meet deadlines
• Proficiency in Microsoft Outlook and Office (Word, Excel, PowerPoint)
• Bilingual (English/Spanish) preferred

WORKING CONDITIONS & EXPECTATIONS

• This role operates in both office and in-field restaurant environments, using standard office equipment including laptops, photocopiers, and smartphones. This is a full-time position scheduled Monday to Friday. Occasional evenings or weekends may be required to support business needs, trainings, or openings.
• The employee must occasionally lift and/or move up to 20 lbs., while performing the duties of this job, the employee is required to sit for long periods of time and occasionally stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, knee, crouch or crawl, talk and hear.

This job description is not all-inclusive and may be modified at any time to meet evolving business requirements. Management retains the right to make updates that serve the best interests of the restaurant, its employees, and its guests.