Assistant Personal Training Manager

ASSISTANTPERSONAL TRAININGMANAGER Full-TimeNon-Exempt Reports to: Personal Training Manager We’reseekingan Assistant Personal Training Manager to lead our fitness team and elevate the member experience-driving personal training sales, ensuring program quality, and delivering a results-focused, welcoming environment. This role is offered by JEM Wellness Brands, a proud franchise operator of Crunch Fitness—the "No Judgment Gym" known for fun, effective workouts. Crunch serves over3 million membersacross 500+ locations and ranks #1 in fitness and #32 overall on Entrepreneur’s Franchise 500 (2025), featuring its new Crunch 3.0 design. JEM Wellness Brands is growing rapidly and committed to your future. Since 2022,we’veacquiredsix Northern California Crunch locations, partnered with Atticus Franchise Group, and set a goal to open 75 new gyms by 2032. This year, we celebrateda Brookfield, WI opening with NBA star Trae Young and JEM leadership. Our mission is to empower people to feel good in their bodies, confident in their choices, and connected to a lifestyle of wellness. Weoperatewith core values of Resilience, Service, Transformation, and Excellence- building a movement of self-improvement through purpose-driven work and a people-first culture. Position Overview The Assistant Personal Training Manager (APTM) is anhourly, non-exempt operational leaderresponsible for supporting the success of Crunch Fitness’ Personal Training program through member engagement, revenue growth, and retention. This role focuses onexecuting the daily plan, leading shifts, and ensuring operational excellence-not employment decisions—while delivering an exceptional client journey through high-quality training services, new client acquisition, and existing client retention. The APTM supports the front-end sales process, executes theCrunchOneKickoff (C1KO) sales process, andmaintainsaccountabilitytothe Client Journey. While this position requires strong leadership skills, fitnessexpertise, and proven ability in sales and team support, all employment-related authority—including hiring, termination, pay, and policy interpretation—remainswith salaried management. Responsibilities center onoperational leadership and coaching within approved guidelines, with clear escalation for any employment or HR matters. AssistantPersonal Training ManagerResponsibilities Sales & Client Engagement Perform at least 50% of allCrunchOneKickoffs (C1KOs) to drive PT sales. Coach and role-play with trainers to improve consultative selling and assumptive close techniques. Own the Client Journey, with emphasis on the first90 daysof engagement. Drive consistency and speed-to-schedule, targeting 24-48 hourbooking windows. Monitor funnel KPIs and implement improvement plans. Program Delivery & Quality Ensure all training programs are science-based, personalized, and results-driven. Overseeaccurateadministration of PT services, including: dotFITprogram and supplements Goal tracking and progress reporting Measurement tracking and program design Teach andutilizeEnhancePlatform for client management and execution. Ensure trainers meet Crunch and JEM session delivery standards. Team Leadership & Development Recruit, train, and develop a high-performing team of Personal Trainers. Lead with JEM’s core values: Resilience, Service, Transformation, Excellence. Conduct real-time coaching, reinforce standards and training. Maintain standards for professionalism, punctuality, friendliness, and cleanliness. Operational & Business Management Build weekly schedules aligned to KPIs and business needs. Maintainaccuratereporting for PT performance and contribution margin. Partner with the General Manager on PT strategy, budgeting, and department growth. Support overall club operations, equipment readiness, and service standards. Group Fitness Support Must be HIIT certified (or able to obtain quickly). Capable of teaching HIIT-format classes as needed to support club operations. Required Skills & Experience Personal training experience. Strong PT knowledge and program designexpertise. Nationally accredited personal training certification (must obtain within90 daysof hire). CPR/AED certification (or ability to obtain within30 daysof hire). Ability to coach teams, lead groups, and upholdhigh memberservice standards. Provensalesability withstrong communicationand rapport-building skills. Ability tooperateall club equipment anddemonstratefitness techniques. Pre-Employment Screening: All offers of employment for this position are contingent upon the successful completion of a background checkin accordance withcompany policy and applicable laws. This process helps ensure a safe and compliant workplace. Preferred Experience 2+years of experienceas a personal trainer. Prior management experience in fitness,retailor hospitality. Consultative sales experience. Familiarity with Crunch systems: VFP,dotFit, ABC/Datatrak, Crunch U,Styku. Physical Requirements This is a physically active role requiring the ability to regularlydemonstrateproper fitness techniques andmaintainmobility across the club floor. The position involves prolonged periods of standing, bending, reaching, and active movement throughout work hours, as well as lifting and/or moving up to 50 pounds. Education Requirements High school diploma or GEDrequired Bachelor's degree in business management,kinesiologyor related field preferred Schedule Requirement This position isdesignatedas a day-shift role. Employees must be available and flexible to work any day of the week, Monday through Sunday, as scheduled by the Company. Work schedules may vary based on business needs. Compensation (Hourly) $18.00/hour Annual Performance-Based Bonus and Commission Potential: $15,000 - 25,000 Benefits Comprehensive Health Coverage – Full-time team members are eligible for medical, dental, and vision insurance. Income Protection – Short-term and long-term disability insurance available for full-time employees. Additional Coverage Options – Access to a variety of ancillary insurance plans for full-time employees. Retirement Savings – 401(k) plan with employee contribution options, available to all employees after six months of service available for full-time and part-time employees. Paid Time Off – Full-time hourly team members are eligible for accrual-based Paid Time Off and can earn up to40 hoursper year. Wellness Perks – Complimentary Crunch gym membership for all employees. Safety & Certification Support – Free CPR/AED re-certifications provided by the company for all employees. Disclaimer It is the responsibility of the candidate to obtain andmaintainall required certifications at their own expense, including but not limited to Personal Training Certification, Group Fitness Certification, and CPR/AED Certification, as a condition of employment. Conditional Employment Statement – Personal Training Roles Employment in this position is contingent upon meeting the following certification requirements: If you do not currently hold a nationally accredited personal training certification and/or a degree in Kinesiology , you must obtain one nationally accredited certification within90 daysof your hire date . Accepted Certifications (one or more required): ACSM – Certified Personal Trainer (CPT) ACE – Certified Personal Trainer (CPT) Cooper Institute – Personal Trainer (PT) IFPA – Personal Fitness Trainer (PFT) NASM – Certified Personal Trainer (CPT), Corrective Exercise Specialist (CES), Performance Enhancement Specialist (PES) NESTA – Personal Fitness Trainer (PFT) NFPT – Personal Fitness Trainer (PFT) NSCA – Certified Personal Trainer (CPT) or Certified Strength and Conditioning Specialist (CSCS) Failure to meet this requirement within the specifiedtimeframemay result in termination of employment. About JEM Wellness Brands Founded in 2022, JEM Wellness Brands is a first-in-class health and wellness franchisee platform and an official franchise partner of Crunch Fitness. Our mission is simple:to empowerpeople to feel good in their bodies, confident in their choices, and connected to a lifestyle of wellness. Through our portfolio of industry-leading brands, we do good by doing well. We envision a world where wellness is accessible, inclusive, and deeply personal- where fitness, beauty, and recovery are not just services, but a way of life. Guided by our core values of Resilience, Service, Transformation, and Excellence , we strive to create meaningful experiences for our community, team members, and customers. At JEM, culture is our heartbeat.We’rea team of passionate leaders and purpose-driven professionals who celebrate wins, support growth, and put people first—always. Additional Requirements & Equal Opportunity Statement All employees at JEM Wellness Brands must be 18 years of age or older . Crunch Fitness Powered by JEM Wellness Brands providesequal employment opportunities to all employees and applicants andstrictly prohibitsdiscrimination or harassment of any kind. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Please note: Crunch Fitness Powered by JEM Wellness Brands does not offer visa sponsorship or support visa transfers for this position. Applicants mustbe authorized towork in the United States without the need for current or future visa sponsorship. Crunch Fitness Powered by JEM Wellness Brands #J-18808-Ljbffr