Product Owner

Join the People Helping People Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. The Opportunity The Product Owner role is accountable for maximizing the value delivered by the agile development team. This role is technical and centers on defining a compelling product vision, translating business objectives into actionable epics, features, and user stories, and prioritizing the product backlog to align with key business goals and ROI. This is an advanced level role that works closely with both technical and non-technical stakeholders—serving as a bridge to ensure clear communication and shared understanding. Through ongoing backlog refinement, stakeholder engagement, and transparent prioritization, the Product Owner empowers the team to deliver high-quality, business-focused solutions that meet end-user needs. Day in the Life Work in a fast-paced agile/scrum environment in which the role, with assistance, would: Define a clear product vision for the Agile team, refine well-defined epics and features with stakeholders. Understand MVP needs by assigning business value at the epic and feature level. Translate the “What” of the epics and features into stories defining the “How” for successful completion. If required, creation of repeatable Epics and Features may exist for BAU work Advanced ability in prioritizing, ordering, and managing one or more product backlogs in a way that is transparent, visible and maximizes business value and ROI. Work with other Product Owners to align and prioritize backlogs to align with project delivery goals. Define product and business requirements and, in collaboration with the Analyst, document user stories and acceptance criteria for the Agile Team; continuously refine, prioritize, and validate requirements to drive high-quality product delivery. Lead discussions and decisions with the Agile team to assess how products and their features impact revenue, expenses, profit, cash flow, valuation, and ROI. Independently, develop a Delivery Plan that identifies work by technical domain, work dependencies, and schedule, ensuring stakeholders are aligned with the overall plan. Partner with Technical Leads and Architecture to confirm that technical aspects of epics and features—along with the roadmap—are prioritized to optimize the team’s value and efficiency. Independently facilitate and showcase the product vision and capabilities to external clients or vendor partners. Assist, as needed, in other team roles such as Scrum Master, Business Systems Analyst, or QA Analyst. Ability to independently translate multi-year product plans concisely for executive management, aligning them with organizational goals; communicate clearly to technical and non-technical audiences using process flow diagrams and data-centric information. Proactive action to resolve impediments, anticipate and manage risk, and identify the right business partners to inform product direction decisions, ensuring timelines and budgets are met. Champion change and help the team pivot in response to evolving organizational priorities. Perform other duties as assigned Qualifications Bachelor’s degree in Computer Science, Management Information Systems, related technology field, or equivalent combination of education and experience. Seven years of professional work experience in a combination of technical roles and product owner required or combination of equavalent educational experience. Embrace and demonstrate our company core values. Financial technology knowledge Advanced familiarity and desired to learn more on architecture concepts, quality assurance, API’s, databases, development technologies, and/or Customer / User Experience. Mentoring junior Product Owners with guidance. Demonstrate advanced analytical and quantitative skills. Demostrate advanced knowledge of Agile methodologies and tools (Scrum/Kanban, ADO/JIRA/Rally). Advanced familiarity with the Product Development Lifecycle and Software Development Lifecycle. Ability to maintain an effective agile backlog. Ability to be flexible and work under pressure in a complex environment. Ability to communicate effectively in both verbal and written form. Ability to exercise discretion and good judgment in making decisions. Ability to meet project commitments, such as project goals, objectives, and corresponding delivery dates. About Velera At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera. Pay Equity $95,800.00 - $124,500.00 Actual Pay will be adjusted based on experience and other job-related factors permitted by law. Great Work/Life Benefits! Competitive wages Medical with telemedicine Dental and Vision Basic and Optional Life Insurance Paid Time Off (PTO) Maternity, Parental, Family Care Community Volunteer Time Off 12 Paid Holidays Company Paid Disability Insurance 401k (with employer match) Health Savings Accounts (HSA) with company provided contributions Flexible Spending Accounts (FSA) Supplemental Insurance Mental Health and Well-being: Employee Assistance Program (EAP) Tuition Reimbursement Wellness program Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information. Velera is an E-Verify Employer. Review the E-Verify Poster here. For information regarding your Right To Work, please click here. This role is currently not eligible for sponsorship. As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at View email address on click.appcast.io for assistance. Your voice. Our velocity. Shaping a new era together. At Velera, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider, you’ll be part of a team committed to the long-term growth and success of financial institutions, our employees and our industry. United by Purpose Our employees are united by a people‑helping‑people purpose that guides how we show up every day. A culture rooted in taking ownership and doing what’s right has fostered long‑term dedication and earned Velera recognition for both our inclusive culture and commitment to excellence. Your Story Shapes Our Culture Connection and recognition are core to who we are. We cultivate inclusion, celebrate employees who live our values and create meaningful opportunities for engagement that build strong relationships and a true sense of belonging across our teams. Remote by Design Our remote-first culture is built for collaboration, flexibility and connection – bringing people together in person when it matters. Flexible time off and healthy working norms support wellbeing and psychological safety, while integrity-driven leadership empowers you to do your best work. Strength in Stability With more than 40 years of fintech innovation, Velera offers the stability of a trusted legacy with the momentum of forward‑thinking solutions. We enable thousands of financial institutions and the communities they serve through secure, leading-edge technology and partnership. Explore velera.com to learn more about how Velera is advancing our purpose of accelerating partners’ success through innovative financial technology and inspired service.