Greeter

Inns Of Aurora Resort & Spa Host

$15/hr plus tips

INNS OF AURORA RESORT & SPA CORE VALUES:

While our employees' skill sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora handbook:

Courage

Initiative

Dependability

Flexibility

Integrity

Judgment

Respect for others

KEY RESPONSIBILITIES:

Greet guests upon arrival and inform them of their reservation status

Organize and abide by a system to seat guests in an appropriate time frame

Monitor the guest reservation list

Ensure the needs of guests are met while they wait for their tables

Manage and keep track of which tables are available for new guests

Ensure each server has an adequate amount of tables in their section

Escort guests to their designated table and inform them of their server name

Provide menus

Intuit server ability and personalized needs in regards to volumes of tables

Assist with moving tables and organizing areas for larger parties

Tally meal period guest count

Assist in refilling water, polishing glass and other essential duties throughout shift

Assist servers and bar staff, as needed

Attend all mandatory trainings and meetings

Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook

Follow guidelines and expectations as stated in the employee handbook

Report all issues in the dining area to restaurant management team

QUALIFICATIONS:

Excellent organizational and verbal communication skills

Ability to multi-task effectively

Ability to work while standing for long periods of time

Ability to maintain neat, professional and clean appearance and practices

Ability to work in a team environment with servers, bartenders, chefs, and other Inns of Aurora employees

Ability to adhere to proper food regulation standard and health and safety standards

Ability to maintain calm and collected demeanor under stressful and fast-paced working conditions

Flexibility with guest needs and hourly schedules

PREFERENCES:

High school or college degree

Previous host experience or fine-dining host experience

Knowledge and understanding of workplace safety procedures

General wine, food and fine-dining knowledge

Inns of Aurora Resort & Spa