Senior Payroll Specialist

Sr. Payroll Operations SpecialistUnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.The Sr. Payroll Operations Specialist is responsible for payroll payments to employees, general deduction management and coordination of effort with other HC departments, vendors and business units to ensure accurate and timely results. The Sr. Payroll Operations Specialist will act as an SME for the department and will mentor and train others as needed.You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.Primary Responsibilities:Identify new processes or changes to existing payroll business processesAccurate and timely payroll entries, including STD payments, termination pay, relocation and other payline adjustmentsAct as an SME for payroll-related questions and issuesManage Tier 2 cases and assignment of case volume to rest of team, adding resolution notes as needed. Communicate SLA guidelines to managers and employees as well as track trends to prevent future issuesManage group email box and perform the necessary actions in the given timeframeManage the Robotics process for direct deposit, 401K changes, and overpayment transactionsManage timecard transactions from GSS and GTS to ensure the team has the necessary information for final pays or off cyclesReview leave of absence paychecks and work with vendor to ensure that employees are paid with accuracyConduct user acceptance testing for new functionality and defect fixes within GSSRun audits and resolve all issues for the bi-weekly payroll run while partnering with the Payroll Systems teamCoordinate and send upload files to Payroll Systems team for bi-weekly payrollCreate off-cycle payments to employees as a result of HRHD cases, termination pay, reductions in force, etc. and adhere to state regulations and company policyProcess manual check adjustments to ensure employee's taxes and wages are accurateWork with outside vendors to load accurate data for relocation, disability payments and other taxable earnings and deductions; troubleshoot any issues that ariseResearch outstanding checks for the escheat processCreate and calculate overpayment spreadsheets and communicate the information with the employeeWork with current and former employees to pay back money owed to the company; communicating effectively, collecting funds and reporting resultsWork with collections vendor when accounts have been turned over for collectionsCommunicate with employees to collect credit card paymentsManage general deductions for employees, including financial fitness, garnishment refunds, benefit deductions/refundsCreate and document new processes as needed for mergers and acquisitionsResearch errors, determine root cause and make recommendations for on-going process improvementsUse knowledge and judgment to troubleshoot issues and problemsEstablish and maintain effective working relationships with all levels of employeesCollaborate with Benefits, Wealth, Compensation, TAM and HR communities in the support of payroll changesMaintain effective relationships with key internal and external customers and vendorsMentor and train Payroll Operations SpecialistsOther projects as assignedYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:3+ years of functional payroll experience1+ years of experience with OracleWorked or are currently working as a contractor placed at UHG or one of its subsidiaries or affiliatesPreferred Qualification:Payroll leave of absence experience*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter PolicyPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $24 - $43 per hour based on full-time employment. We comply with all minimum wage laws as applicable.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.