Product Manager

AboutAssistRx AssistRxisamarket-leadinghealthcaretechnologycompanyfocusedonacceleratingpatientaccesstolife-changingtherapies.Throughouradvancedplatformandpatientsupportecosystem,wepartnerwithpharmaceuticalmanufacturers,specialtypharmacies,andproviderstoremovebarrierstotherapyinitiationandadherence. Oursolutions—including iAssist®,HubLite™,PriorAuthorization,BenefitsVerification,Copay,andPatientAssistancePrograms(PAP) —powertheend-to-endpatientjourneyfromprescriptiontotherapyfulfillment. AtAssistRx,wecombinetechnology,domainexpertise,andpatient-centricdesigntodelivermeasurableoutcomesforbothpatientsandlifesciencespartners. AbouttheRole Weareseekinga ProductManager withdeep lifesciencesandpatientaccessexpertise toleadthestrategyandevolutionofour PatientAssistanceProgram(PAP)andFreeGoodsdispensingcapabilities . Thisisahigh-impact,domain-drivenrolerequiringstrongexperienceinpharmahubservices,PAPprogramdesign,andfreedrugfulfillmentworkflows.Youwillplayacriticalroleinshapinghowpatientsaccesstherapieswhenaffordabilityisabarrier—workingcloselywithmanufacturers,specialtypharmacies,andinternaloperationsteams. Youwillowntheend-to-endproductstrategyandexecutionforPAPandrelatedpatientsupportofferings—balancingcompliance,operationalcomplexity,andpatientexperiencewhiledeliveringscalable,tech-enabledsolutions. WhatYou’llOwn ProductStrategy&DomainLeadership DefineandexecutetheproductvisionandroadmapforPAPandFreeGoodsdispensingsolutions Serveasasubjectmatterexpert(SME)inpatientaccess,withafocusoneligibility,enrollment,andfulfillmentworkflows Alignproductstrategywithmanufacturerbrandgoals,regulatoryrequirements,andpatientaffordabilitychallenges PAP/FreeGoodsProgramInnovation Designandoptimizeworkflowsfor: Patienteligibility&enrollment Incomeverification&documentationmanagement Freedrugordering,dispensing,andreplenishment Compliancetrackingandauditreadiness(GxP/GDPawareness) Partnerwithspecialtypharmaciesanddistributionpartnerstoimprovefulfillmentefficiencyandpatienttime-to-therapy Customer&MarketInsight Collaboratewithpharmaclients,fieldteams,andoperationstodeeplyunderstandPAPprogramstructures,KPIs,andpainpoints Translatecomplexprogramrequirementsintoscalable,configurableproductsolutions Monitorcompetitivelandscapeacrosshubproviders,PAPvendors,anddigitalhealthplatforms Cross-FunctionalExecution PartnerwithEngineering,UX,Data,Clinical,Compliance,andOperationstodeliverhigh-impactsolutions EnsureadherencetoHIPAA,regulatorystandards,andmanufacturer-specificprogramrequirements Drivealignmentacrossstakeholdersinahighlymatrixedenvironment ProductLifecycleOwnership Ownfulllifecycle: discovery→requirements→build→launch→optimization DefineKPIssuchas:Timetotherapy,PAPapprovalrates,Patientadherence,andProgramutilization Usedatatocontinuouslyimproveproductperformanceandpatientoutcomes ClientEngagement&ThoughtLeadership Actasatrustedadvisortopharmaceuticalclients Supportimplementations,workshops,andQBRs Translateproductcapabilitiesintoclearbusinessvalueandoutcomes ExecutionExcellence LeadAgiledelivery:backlogprioritization,sprintplanning,roadmapexecution Writehigh-qualityuserstories,acceptancecriteria,andbusinessrequirements LeveragetoolssuchasJira,Confluence,Aha!,Productboard RequiredQualifications 7+yearsofProductManagementexperience,preferablyinhealthcaretechnologyorB2BSaaS Directexperienceinlifesciences/pharmaservices,specifically:PatientSupportPrograms(PSPs),PatientAssistancePrograms(PAP)and/orFreeGoods/freedrugdispensingworkflows StrongunderstandingofHubservices(benefitsverification,PA,copay,PAP) StrongunderstandingofSpecialtypharmacyandmanufacturerecosystems Experienceworkinginregulatedenvironments(HIPAA,GxP,GDP,etc.) Provenabilitytotranslatecomplexoperationalworkflowsintoscalableproductsolutions Strongstakeholdermanagementandclient-facingexperience ExperienceworkinginAgile/Scrumenvironments PreferredQualifications ExperiencewithPharmaceuticalmanufacturersorhubserviceproviders ExperiencewithSpecialtypharmaciesordistributionnetworks FamiliaritywithEMR/EHRintegrations,claimsdata,andpatient-leveldataworkflows FamiliaritywithFHIR/HL7interoperabilitystandards ExperiencewithDigitalpatientengagementtools(apps,portals,messaging) ExperiencewithOutcomesreportingandanalyticsdashboards ExperiencewithAutomationorAI-drivenworkflowoptimization MBAoradvanceddegreeinhealthcare,business,orlifesciences WhyThisRoleStandsOut Ownamission-criticalproductareadirectlyimpactingpatientaccesstotherapy Workattheintersectionoftechnology,healthcare,andreal-worldpatientoutcomes Influencestrategywithtoppharmaceuticalmanufacturers Solvecomplex,meaningfulproblemsinaffordabilityandaccess Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance Opportunity to impact patient outcomes through data-driven healthcare technology. Collaborative and mission-driven culture that values innovation and continuous learning. Access to cutting-edge cloud technologies and modern data engineering tools. Competitive compensation, comprehensive benefits, and career growth opportunities AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire