Teller

About the Role The first point of contact for most clients, Tellers play a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The Teller also maintains and enhances client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services. Responsibilities Perform teller transactions and cash handling functions for clients with accuracy and confidentiality, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer. Support daily tasks that maintain branch integrity, such as using double custody when balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing the credit card machine, and updating lobby rate sheets and brochures. Mitigate risk by ensuring safekeeping of money in the cash drawer and promptly accounting for or transferring funds. Interact with external and internal clients, anticipate needs, and consistently provide proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards. Continuously deepen knowledge of Columbia Bank's product and service offerings and stay current on changes. Discuss and uncover customer financial needs to identify and offer appropriate products and services. Support referral goals for the branch by focusing on and referring basic bank products to the appropriate business partner. Qualifications High School Diploma or GED required. One year of previous banking or customer service experience preferred. Bilingual preferred. Ability to learn and comply with all Bank policies, procedures, and systems. Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions. Consistently demonstrates ability and willingness to build relationships with clients and other bank associates. Compensation & Incentives Pay range: $21.30 - $24.00 per hour. The role may be eligible for performance‑based incentive compensation; details will be provided during the recruitment process. Location 5512 22nd Avenue NW Seattle, WA 98107-3116 Benefits Columbia Bank offers a comprehensive benefits package including medical, dental, and vision plans; a 401(k) retirement savings plan with employer match for qualifying contributions; an employee assistance program; life and disability insurance; tuition assistance; mental health resources; identity theft protection; legal support; auto and home insurance; pet insurance; access to an online discount marketplace; and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. Equal Opportunity Employer Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. #J-18808-Ljbffr