Host / Hostess
The Lodge at Deadwood Gaming Resort
Greets And Seats Guests
Greets and seats guests, manages reservations and wait lists, answers phones and handles customer inquiries.
Responsible For Creating A Welcoming First Impression
Responsible for creating a welcoming first impression, coordinating with kitchen and wait staff and ensuring a positive dining experience from arrival to departure.
Must have excellent customer service, communication, organization and the ability to work effectively in a fast-paced environment.
Keep The Waiting Area Clean And Organized
Keep the waiting area clean and organized and process takeout orders.
Professionally Handle Complaints
Professionally handle complaints and thank departing guests for their visit.
Collaborative Attitude Needed
A collaborative attitude is needed to work effectively with servers, cooks and management.
Previous Experience Preferred
Previous customer service or hospitality experience is preferred.
Work Schedule
Must work days, evenings, some weekends and holidays.
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