Campus Store Manager

Campus Store Manager Full-Time | Exempt UCC is looking for an energetic, service-focused Campus Store Manager to oversee one of the busiest and most visible spaces on campus. The Campus Store is much more than a bookstore—it's where students grab supplies before class, pick up snacks between lectures, show their school spirit, and connect with the college community. As the Campus Store Manager, you'll play a key role in creating a welcoming environment while ensuring the store runs smoothly, efficiently, and successfully. If you're a strategic thinker who loves retail, enjoys mentoring others, and thrives in a fast-paced environment where every day is different, we'd love to meet you! Operations Maintain and refine store policies, processes and daily operations to maximize service quality and efficiency, including cash handling, pricing standards, loss prevention, book buyback, and customer relations. Maintain accurate records and ensure smooth, compliant operations that support both academic success and the campus community. Oversee operational budget to include forecasting and balancing revenues and expenditures. Inventory Management Maintain inventory management across multiple product lines – textbooks, food, apparel, and merchandise – ensuring the right mix, at the right time. Assist and serve as backup to Textbook & Retail Coordinator to perform textbook adoptions. Research products and negotiate pricing, quality, and delivery. Generate purchase orders, set resale pricing, and authorize vendor payment. Conduct year-end inventory process and provide supporting documentation for the annual audit. Supervision and Compliance Inspire, train, and supervise a dedicated store team to deliver exceptional, knowledgeable service to students, faculty, staff and the community. Oversee compliance with the Higher Education Opportunity Act and college policies and procedures. Ensure continuous licensing through the Health Department by meeting local health code guidelines. Customer Service Leverage data, customer feedback, and market trends to enhance store offerings and identify growth opportunities. Coordinate and maintain a flexible customer-centric environment. Provide cashiering service to customers. KNOWLEDGE, SKILLS, AND ABILITIES Strong business acumen. Familiarity with academic cycles, textbook adoption processes, digital content, and publisher relationships. Strategic thinker with the ability to plan, prioritize, and execute operational strategies that align with institutional goals and seasonal demands. Must possess a positive and energetic demeanor with a natural ability to create a welcoming and friendly atmosphere for customers. Excellent verbal and written communication, with the ability to engage effectively with a wide range of audiences. Resourceful and solutions-focused, with the ability to navigate challenges and embrace change. Required Associate’s degree plus at least three years of experience in retail or college store management — or a comparable mix of education and experience that shows the necessary knowledge, skills, and abilities. Strong expertise in retail operations. Proficient with Microsoft Office products and Adobe Proven ability to lead, motivate, and develop a diverse team in a fast-paced retail environment. Valid driver’s license and maintain eligibility for coverage under the company’s vehicle insurance policy. Preferred Bachelor’s degree in business administration or similar field Experience managing store operations from either a two-year or four-year institution. Knowledge of Banner, Verba, and/or Booklog systems. Experience with Canva. VETERAN'S PREFERENCE STATEMENT: Umpqua Community College provides employment preference to qualified veterans in accordance with ORS 408.225, 408.230, and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will be given only if the applicant meets the minimum qualifications for the position and electronically attaches the required documentation at the time of application. Required Documentation Applicants claiming veteran's presence must submit one of the following: Member Copy 4 of the Certificate of Released or Discharged from Active Duty (DD Form 214 or 215) or Letter from the U.S. Department of Veterans Affairs including receipt of a non-service connected pension. Disabled veterans must also submit a copy of their Veterans Disability Preference Letter from the Department of Veterans Affairs. Resources Request military service records: Veterans Preference information: STATEMENT OF EQUAL OPPORTUNITY UCC prohibits unlawful discrimination based on race, color, religion, national origin, sex, marital status, disability, veteran status, age, sexual orientation, or any other status protected by federal, state, or local law in any area, activity, or operation of the College. The College also prohibits retaliation against an individual for engaging in activity protected under this policy and interfering with rights or privileges granted under anti-discrimination laws. Employment with Umpqua Community College is contingent upon background check approval. #J-18808-Ljbffr