Field Services Engineering Technician

$65k - $75k

Zimmer Biomet

Zimmer Biomet seeks a Field Service Engineering Technician to provide onsite and remote technical support for surgical devices across assigned regions. The role encompasses installation, maintenance, troubleshooting, and customer liaison responsibilities, with up to 80% travel.

Responsibilities

Travel to customer sites to install, troubleshoot, upgrade, and repair surgical devices
Schedule and conduct preventative and corrective maintenance at customer locations
Investigate complaints and troubleshoot issues alongside on-site representatives in operating rooms
Communicate with customers regarding device performance and provide product feedback to quality and R&D teams
Support product demonstrations and educational initiatives to build market awareness

Requirements

High School Diploma; AAS in Biomedical Equipment Technology, Electronics, or Laboratory Equipment Technology preferred
2–4 years field support, engineering, or customer-facing experience in medical device industry
Valid driver's license with good driving record
Ability to lift 50 pounds independently
Strong analytical, interpersonal, and technical communication skills
Proficiency in independent scheduling and problem-solving in high-pressure environments

Compensation: $65,000–$75,000 base plus overtime opportunities

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Vacancy posted 2 days ago

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