Strategic Workforce Forecasting & Scheduling Analyst

Spectrum

Spectrum in Louisville, KY is seeking a Workforce Management Analyst to analyze call volume trends, forecast demand, and generate staffing schedules for our contact centers. You will develop forecasting models and collaborate with operations, marketing, finance and IT to capture forecast‑driving activities. The role requires strong Excel/Access skills, data interpretation, and the ability to communicate insights to all management levels. #J-18808-Ljbffr Spectrum

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Vacancy posted 2 hours ago

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