Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

VoC & Guest Insights Lead for Hospitality

$100k - $120k

Sonesta International Hotels

Sonesta International Hotels Corporation is seeking a talented individual to lead their Voice of the Customer (VoC) program. Located in Georgia, this hybrid role involves championing guest feedback and translating insights into strategic actions. The ideal candidate will have a background in consumer insights and analytics, along with a strong understanding of the hospitality industry. The role offers a competitive pay range of $100,000 to $120,000 and a comprehensive benefits package including medical, dental, and vision insurance as well as generous vacation days. #J-18808-Ljbffr

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the VoC & Guest Insights Lead for Hospitality in New York, NY vacancy
  • $28 - $32 per hour

    A leading hospitality provider in New York City seeks a Front of House Lead Supervisor at the Brooklyn Botanic Garden. This role requires at...  ...Responsibilities include managing daily operations, engaging with guests, and ensuring quality standards. The position offers a... 
    Suggested
    Hourly pay

    Restaurant Associates

    New York, NY
    5 days ago
  •  ...exciting role offers the chance to ensure guest satisfaction while managing the bustling...  ...operations of a vibrant hotel. You will lead a dedicated team, resolve guest complaints...  ...customer service skills and a passion for hospitality, this is your opportunity to thrive in a... 
    Suggested

    Hotel Talent New York City

    New York, NY
    2 days ago
  • Hyde Park Hospitality, LLC is looking for an Airport Lounge Supervisor to lead and manage guest services at the Chase Sapphire Lounge in LaGuardia Airport. This role requires extensive experience in hospitality and leadership to ensure a high-quality guest experience. As... 
    Suggested
    Local area

    Hyde Park Hospitality, LLC

    New York, NY
    3 days ago
  • $17 - $17.5 per hour

     ...This posting is for a role with an independent McDonald's franchisee. We are hiring motivated part-time Guest Experience Leaders! Start moving forward safely today - McDonald's corporate-owned and franchise restaurants have over 50 procedures in place to help ensure... 
    Suggested
    Hourly pay
    Part time
    Start working today
    Local area
    Flexible hours

    McDonald's

    New York, NY
    3 days ago
  • A hospitality management firm is seeking an experienced Assistant General Manager for its Wilkes-Barre location. In this role, you will oversee...  ...daily operations, support staff training, and ensure top-notch guest service during the General Manager's absence. The ideal... 
    Suggested
    Flexible hours

    Hotelmc

    New York, NY
    4 days ago
  • $17 - $17.5 per hour

    A fast-food franchise in Brooklyn, NY is hiring part-time Guest Experience Leaders to enhance customer experience and ensure a welcoming environment. Responsibilities include interacting with guests, addressing concerns, and supporting families. The role offers flexible... 
    Hourly pay
    Part time
    Flexible hours

    McDonald's

    Brooklyn, NY
    3 days ago
  • $90k

     ...? If you have a keen eye for detail and a passion for hospitality, this opportunity with a leading restaurant group could be your next big step. As a General...  ...core values and creating memorable moments for guests. Host unforgettable dining experiences, ensuring every... 
    Casual work
    Work at office

    Nbutexas

    New York, NY
    1 day ago
  •  ...America is hiring a Lobby Ambassador in New York City. This role involves greeting and registering guests, ensuring a welcoming atmosphere, and maintaining high hospitality standards. The ideal candidate will have experience in client services, excellent communication... 

    Compass Group, North America

    New York, NY
    3 days ago
  • $70k

    A premier hospitality group in Brooklyn seeks an Overnight Assistant Front Office Manager. The role requires overseeing hotel operations during the night, ensuring guest safety and satisfaction while communicating effectively with the hotel team. Candidates should possess... 
    Night shift

    EOS Hospitality

    Brooklyn, NY
    5 days ago
  • Concord Hospitality Brand in Secaucus is seeking a Front Desk Supervisor who will be at the hub of hotel operations, ensuring exceptional service while leading a cohesive team. This role involves checking guests in and out, supervising a team, and maintaining a welcoming... 

    Concord Hospitality Brand

    Secaucus, NJ
    4 days ago
  • A hospitality and entertainment company in Fort Lee is seeking a Senior General Manager responsible for enhancing guest experiences and maximizing profitability. The role requires at least a Bachelor's Degree in Business Administration or Hospitality Management and a minimum... 

    IPIC Entertainment - Operations-Leadership

    Fort Lee, NJ
    5 days ago
  • A leading hospitality company in Savannah, Georgia, is seeking a Restaurant Manager for its new Recess Hotel and Club. The successful candidate will oversee daily operations and ensure exceptional guest experiences while partnering with culinary teams. Strong leadership... 

    Stay Bardo

    New York, NY
    4 days ago
  •  ...dedicated Restaurant Manager to oversee daily operations and lead the team in providing exceptional guest experiences. This role involves maintaining high...  ..., strong leadership skills, and a passion for hospitality. Benefits include competitive salary, growth opportunities... 

    Motek New York

    New York, NY
    4 days ago
  • $80k - $90k

    NAYA in New York is looking for a Guest Experience Manager to lead and enhance the guest experience across all channels. You will be responsible for developing systems and insights to improve guest satisfaction and loyalty. The ideal candidate has 3+ years in guest or... 
    Full time

    NAYA

    New York, NY
    4 days ago
  • CX Journey & Insight Lead Remote, but successful candidate MUST live within a state in which Point Broadband Operates (AL, FL, GA, IL, KS,...  ...reduce churn and improve customer lifetime value. Translates data, VOC, and operational signals into actionable insights that drive... 
    Temporary work
    Remote work
    Flexible hours

    Point Broadband / Sunset Digital

    New York, NY
    2 days ago
  • $18 - $22 per hour

    A leading hospitality group is seeking a Shift Lead to provide friendly service and oversee operations in a restaurant. This role requires 3 to 6 months of related experience, flexibility in scheduling, and the ability to learn quickly in various dining and retail areas... 
    Hourly pay
    Shift work

    Lepainquotidien

    New York, NY
    3 days ago
  • $19 per hour

     ...and make sustainable decisions while providing world-class hospitality. We ensure you feel the impact of our passion, every day....  ...then working with Impact might be a great fit for you! GUEST EXPERIENCE TEAM LEAD As a Guest Experience Team Lead (GETL) at Impact... 
    Full time
    Immediate start
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Impact Kitchen

    New York, NY
    16 days ago
  •  ...Hyde-Park-Hospitality is seeking an Airport Lounge Supervisor in New York City to manage operations at the Chase Sapphire Lounge at LaGuardia...  ...role involves overseeing front-of-house employees, ensuring guest satisfaction, and executing brand standards. The ideal candidate... 

    Hyde Park Hospitality

    New York, NY
    2 days ago
  •  ...Lead Cook When you join Sunrise Senior Living, you will be...  ...Great Place to Work by Activated Insights. This is the 9th time Sunrise...  ...schedule requirements and hospitality service standards for the community...  ...to serving our residents and guests through our Principles of... 
    Local area
    Shift work

    Sunrise Senior Living

    Brooklyn, NY
    5 days ago
  •  ...Coral Hospitality, LLC is seeking a responsible housekeeping supervisor at Little Ocmulgee State Park & Lodge to maintain high cleanliness...  ...hiring, training, and managing staff, ensuring an exceptional guest experience. Qualified candidates must possess a high school diploma... 

    Coral Hospitality

    New York, NY
    12 hours ago
  •  ...managing the operations of concession stands while ensuring a pleasant guest experience. Candidates should have a minimum of one year...  ...to wages and health programs. Join a dynamic team at one of the leading companies in the Food, Beverage, and Retail industry, committed... 

    Levy Restaurants

    New York, NY
    1 day ago
  • A leading hotel management company in New York City is seeking a Housekeeping Manager to oversee daily operations of guest room cleaning and staff management. This role requires at least two years of experience in hotel housekeeping, effective communication, and strong... 
    Weekly pay
    Full time

    MCR Hotels

    New York, NY
    4 days ago
  • A luxury hospitality establishment in New York, NY, seeks a Director of Housekeeping to lead its operations. This role focuses on maintaining high cleanliness standards, enhancing guest experiences, and fostering team development. Candidates should possess strong leadership... 

    Plazahotelelpaso

    New York, NY
    2 days ago
  • A leading hospitality recruitment company is seeking an experienced Food & Beverage Manager for a full-service hotel in Queens, NYC. The successful...  ...daily operations, manage teams, and ensure exceptional guest experiences. Responsibilities include monitoring costs, compliance... 
    Full time

    COREcruitment Ltd

    New York, NY
    5 days ago
  •  ...webinars, hosting podcasts, and collaborating with senior investment professionals. This role offers a unique opportunity to engage with influential figures in the investment sector and contribute to insightful discussions through various media formats. #J-18808-Ljbffr... 

    Asset Owner Network

    New York, NY
    2 days ago
  •  ..., while managing staff and expenses effectively. Responsibilities include training staff, conducting inspections, and responding to guest inquiries. The ideal candidate has supervisory experience and a strong service orientation, with a background in hotel operations. #J... 

    Highgate Hotels L.P.

    New York, NY
    3 days ago
  •  ...A leading cruise line is seeking a Head of Entertainment, Cruise Director to lead a diverse team in delivering exceptional guest experiences. Responsibilities include overseeing events, managing budgets, and providing leadership. Candidates should have substantial event... 

    Princess Cruise Lines

    New York, NY
    9 days ago
  • Avenue A Pizza (1600) seeks a dedicated FOH Shift Lead in New York City. This role requires 3+ years of front-of-house experience ideally...  ...the restaurant's standards, ensuring a welcoming ambiance for guests. Key responsibilities include running the FOH without a salaried... 
    Shift work
    Night shift
    Weekend work

    Avenue A Pizza (1600)

    New York, NY
    3 days ago
  •  ...Better Talent is seeking a Guest Experience Specialist to manage guest communications and ensure a seamless experience throughout their stay. The ideal candidate has experience in customer service and excels in written English communication. Responsibilities include responding... 
    Flexible hours

    Better Talent

    New York, NY
    2 days ago
  • $190k - $210k

     ...We're searching for a dynamic hospitality leader to elevate the workplace experience across...  .... In this role, you'll shape exceptional guest relations, food and beverage programs, and...  ...section visibility Join us as the Regional Lead of Hospitality Services and take the helm... 
    Temporary work
    Work from home
    Flexible hours

    Macquarie Global Services

    New York, NY
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to VoC & Guest Insights Lead for Hospitality. Be the first to apply!