Casino Host

Overview We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Responsibilities Identify and develop personal relationships with new and first time guests Provide personal service to assigned VIP players, issuing comps based on player ratings as needed Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters Promote casino events via telemarketing and other communication Communicate constantly with casino operations and other team members Follow all safety rules Adhere to departmental quality standards Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes‑Oxley requirements Work within the guidelines established by the company Other duties as assigned Requirements Bachelor’s degree (B.A./B.S.) from an accredited four‑year college or university or commensurate experience required Fluent in at least one Asian dialect. Multi‑lingual strongly preferred. Gaming or Sales experience preferred. This position has no supervisory responsibility. Must be proficient in computer programs; prior experience with salesforce.com or casino marketing programs is preferred. Ability to communicate with internal and/or external guests Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces #J-18808-Ljbffr