Product Promoter Hardscape

Summary: The Landscaping/Hardscape Product Promoter is responsible for driving awareness, merchandising, and adoption of MSI's natural stone pavers, Arterra porcelain pavers, Evergrass turf, ledger panels and stacked stone, loose veneer, and setting materials among contractors, dealers, and outdoor living professionals. This role ensures accurate product representation in displays and project specifications, provides technical and installation support, and serves as a trusted advisor to customers from initial concept through project completion.

Seniority Level: Associate


Employment Type: Full-time


To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Partner with Outside Sales to develop and strengthen relationships with contractors, builders, and dealers to promote MSI hardscape products.
• Conduct product presentations, trainings, yard and showroom tours, and on-site jobsite demonstrations.
• Collaborate on project specifications and provide technical support, including base preparation, drainage, DCOF/ZeroSlip considerations, and coping applications.
• Implement, maintain, and audit marketing displays, including planograms, paver boards, veneer towers, and turf panels.
• Provide technical guidance on installation methods and maintenance practices, referencing CMHA and ICPI guidelines.
• Coordinate internally with sales, operations, and logistics teams to support quotes, orders, deliveries, and post-installation follow-ups; maintain an accurate and organized CRM/SVD pipeline.
• Represent MSI at trade shows and industry events to enhance brand visibility and gather market intelligence.
• Stay current on hardscape trends, competitive products, and applicable building code references for veneer applications.
• Assist in the development and upkeep of FAQs, specification sheets, installation tip sheets, and showroom display updates.

Additionally, the candidate must meet the following Education and/or Experience requirements:

• Bachelor's degree in Construction Management, Landscape Architecture, Architecture, Marketing, or a related field preferred.
• Three (3) plus years of experience in building materials, hardscapes or landscapes, dealer merchandising, or contractor-focused sales.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in Microsoft Office applications and CRM systems; familiarity with design or layout tools is a plus.
• Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment.
• Knowledge of the contractor customer base, with the ability to develop and maintain a targeted contact list, is a plus.

This role has the following physical demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package designed to support and reward our employees. Depending on the role, this may include:

• Referral, holiday, and annual bonuses or commission opportunities
• Eligibility for an annual merit-based increase
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability;
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.