Program Manager-Ophthalmology Clinic

Description The Program Manager reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Program Manager will lead planning and implementation activities for Northwestern Memorial HealthCare. This will include developing work plans and metrics, monitoring work plans and metrics to assure activities are on-time and on-budget, coordinating the internal and external resources to execute activities, and completing activities as assigned. The Program Manager will work closely with managers, directors and clinicians to develop work plans, metrics and resources to achieve the department’s strategic goals and objectives. Responsibilities Responsible for developing and managing the following for assigned projects: budgets, resource allocation, information distribution, meeting facilitation and overall performance reporting. Apply standard project management methodologies throughout the project lifecycle including analysis, design, implementation, verification as well as value measurement definition. Utilize project management tools to ensure accuracy for planning, procurement and budgeting. Participate in analyst activities such as requirements analysis, resource identification, solution definition, white paper development, implementation/work plan development, design, system testing, training plans and rollout strategies. Manage day to day operational aspects of a project and scope and effectively minimize exposure and risk. Prepare and review deliverables for leadership approval. Ensure project documents are complete, current, and stored appropriately. Establish and execute effective and efficient communication mechanisms which enable continuous exchange of project status, ideas and information, project developments among team members, NM Executives (project sponsors) and vendor partners. Establish and maintain effective communications regarding project status. Work within project budget to ensure that expenditures are integrated with the NMHC Long Term Financial Plan and Annual Capital Budget. Provide leadership and guidance required to effectively define, plan and implement projects. Responsible for developing and maintaining productive and cordial relationships with clients and team members, serving as a link between multiple parties and entities. Must be able to effectively manage problems that arise within the project team or issues with clients, and recommend mitigation strategies as needed to achieve the desired results. Create and execute project work plans and revise as appropriate to meet changing needs and requirements. Other duties as assigned. Qualifications Required Bachelor Degree in Business Administration, Healthcare Management, Communications or related field. Five (5) to eight (8) years’ experience in a relevant role. Strong Knowledge of Microsoft: Word, Excel, Power Point, Project. Demonstrated project management and organizational skills, demonstrated analysis and problem solving skills, excellent oral and communication skills, demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization. Preferred Master’s degree in MBA or MHA preferred; required in place of work experience. Equal Opportunity Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events. Sign‑on Bonus Eligibility Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending on the job family. #J-18808-Ljbffr Northwestern Medicine