Senior Customer Experience Specialist (Onsite)
Wolters Kluwer - Financial Services Solutions
Wolters Kluwer is seeking a Senior Customer Service Representative for onsite work at 838 Walker Road, Dover, DE 19904. The role requires handling complex inquiries, performing advanced troubleshooting, and mentoring junior staff. Strong communication, CRM proficiency, and cross-functional collaboration are essential. Shift coverage includes two 9-hour blocks (11am–8pm and 8am–5pm). A high school diploma is required; a Bachelor’s degree and 3–5 years’ experience are preferred. #J-18808-Ljbffr Wolters Kluwer - Financial Services Solutions
Vacancy posted 1 day ago
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