Precision Machine Tool Service Specialist (Haas)

Job Description

Job Description

Power American Manufacturing with Haas Technology

HFO Chicago—part of Morris Group, Inc., a third-generation, family-owned leader among North America’s largest machine tool distribution networks—supports the metalworking community of Northern Illinois and Indiana. As the exclusive Haas distributor, we deliver a full range of CNC solutions: 5‑axis universal machining centers, vertical and horizontal machining centers, CNC lathes and mills, rotary tables, and 5C collet indexers.

Role Snapshot

• Title: Precision Machine Tool Service Specialist (Haas)
• Reports to: Service Manager
• Territory-based field role; dispatched daily from your home
• Company vehicle provided; all fuel expenses paid

Why This Role

• Hands-on problem solving on industry-leading Haas platforms
• Immediate impact on customer productivity and uptime
• Structured training in CNC repair and Haas systems; factory certification in year one
• Career growth within a respected, mission-driven organization

Core Responsibilities

• Install, diagnose, repair, and maintain Haas CNC machine tools and controls at customer sites.
• Leverage online technical documentation, manuals, and vendor support to resolve issues efficiently.
• Complete precise service documentation for customers and internal teams.
• Deliver after-sales support, training, and preventative maintenance programs.
• Maintain current knowledge of machine tool technologies and HFO Chicago’s product portfolio.
• Perform related tasks as needed to support customers and team goals.

Qualifications

• Demonstrated mechanical/electrical repair or engineering experience (CNC repair background preferred).
• Ability to read and interpret schematics and technical drawings (required).
• Proficiency with laptops, smartphones, and software; Microsoft Office experience is a plus.
• Outstanding technical communication and presentation capability.
• Physically able to lift 40–50 lbs on a regular basis.
• Flexible schedule with frequent regional travel and driving to customer facilities.

Comprehensive Benefits

• Competitive starting salary
• Comprehensive health coverage with a zero-premium medical plan option
• Vision, dental, and company-paid life insurance
• 3+ weeks of vacation to start
• 10 company-paid holidays
• 401(k) with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

Technical Proficiencies

• Mechanical Troubleshooting Skills
• 120/208/240/480 Voltage Systems
• Journeyman’s License
• Electrical Troubleshooting
• Electrical Repair
• High Voltage Systems
• Pneumatics Troubleshooting
• Service
• Maintenance and Repair Skills
• Field Service Readiness
• CNC Machine Setup & Changeover
• Industrial Electrical Systems
• Hydraulic Systems & Components
• Equipment Diagnostics & Troubleshooting
• Mechanical Systems & Component Repair
• Lockout/Tagout (LOTO)
• Spindle Maintenance & Repair
• Electrical Schematic Reading
• Equipment Installation & Wiring
• Equipment Repair & Maintenance
• Equipment Installation
• Machine Safety Inspections

Equipment & Software Exposure

• CNC Mill (3-4 axis VMC) (Fanuc, Bridgeport, Mazak, ProtoTRAK, Haas, Okuma, Doosan, Kitamura, Makino, Brother, Hurco, Dmg Mori Seiki, Hwachon)
• CNC Automation Solutions (Fanuc, Mazak, Haas, Siemens, Okuma, Makino, Dmg Mori Seiki, Fastems)
• Voltage Detector (Fluke, Klein Tools, Amprobe, Extech, Southwire)
• Multimeter (Fluke, Klein Tools, Amprobe, Extech, Southwire)
• CNC Laser Cutter (Mitsubishi, Mazak, Trumpf, Amada, Cincinnati, Bystronic, Prima-Power, Hankwang)
• CNC Lathe (2-4 axis) (Mazak, Haas, Okuma, Doosan, Takisawa, Dmg Mori Seiki, Samsung, Murata, Fuji, Nakamura, Hyundai - Wia, Hwachon)
• CNC Router
• CNC Swiss Lathe (Star, Citizen, Tsugami, Index, Eurotech, Tornos, Ganesh, Hanwha, Yama-Seiki, Nomura)
• CNC Grinder (Mitsubishi, Okuma, Okamoto, Studer, Amada, Toyoda, Chevalier, Anca, Walter, Tru-Tech)
• CNC Plasma Cutter (Torchmate, Alltra, Messer, Arclight, Plasmacam, Shopsabre, Vicon, Burlington)
• CAD Software (AutoCAD, Solidworks, Solid Edge, Catia, Pro-E / Creo, Autodesk Inventor, Onshape, Siemens NX, NX CAD (Siemens))
• Measurement Gauges
• CAM Software (Mastercam, Esprit, HSM Works, GibbsCAM, Mazatrol, Autodesk Fusion 360, Promill, Bobcad, Surfcam, Siemens NX, Sprutcam)
• CNC Mill (5+ axis VMC) (Fanuc, Mitsubishi, Mazak, Haas, Okuma, Kitamura, Matsuura, Mikron, Dmg Mori Seiki, Hwachon)
• CNC Lathe (5+ axis) (Mazak, Okuma, Doosan, Index, Eurotech, Miyano, Dmg Mori Seiki, Samsung, Nakamura, Hwachon)
• Universal Machining Center (5 axis UMC) (Okuma, Matsuura, Dmg Mori Seiki)
• Universal Machining Center (3-4 axis) (Okuma, Toshiba, Dmg Mori Seiki, Maho)
• Calipers and Micrometers
• Horizontal Machining Center (3-4 axis) (Haas, Okuma, Doosan, Makino, Toyoda, Niigata, Dmg Mori Seiki, Kiwa, Enshu)
• Horizontal Machining Center (5+ axis) (Mazak, Okuma, Toyoda)

Physical & Environmental Expectations

• High mobility across varied customer premises.
• Ability to focus while balancing multiple priorities.
• Periodic extended sitting.
• Regular bending, twisting, stooping, reaching; lift up to 50 lbs with assistance when required.
• Frequent hand/arm use; strong visual acuity (close, distance, peripheral, depth perception, focus adjustment).
• Professionalism in dynamic sites with changing timelines and priorities.

Certain positions are designated as safety-sensitive due to the nature of the work performed. Employees in these roles may also be expected to:

• Stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.
• Access tight spaces and elevated areas; work in awkward positions.
• Apply fine motor skills and strong hand–eye coordination for precise electrical/mechanical/diagnostic tasks.
• Work in industrial environments with noise, lubricants, coolants, and metal chips while wearing required PPE.

Accessibility & EEO

Mental and Physical Requirements:

The physical demands and characteristics of the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. *