Associate operations Processor

Why Wells FargoAre you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place.Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!About this role: Wells Fargo is seeking an Associate Operations Processor as part of the Wire Transfer department. Learn more about the career areas and business divisions at wellsfargojobs.comThe successful Associate Operations Processor will demonstrate strong attention to detail, organizational skills, ability to follow procedures, and basic computer knowledge. They have the desire and motivation to constantly improve their ability to perform each function quickly and accurately.In this role, you will:Perform routine clerical and administrative support tasks by following established procedures and guidelines.Receive, log, batch, sort, and distribute work items accurately and in a timely manner.File documents, make photocopies, and answer and route phone calls as needed.Prepare, process, and distribute incoming and outgoing mail.Follow instructions and regularly receive guidance from supervisors and more experienced team members.Escalate questions, issues, or exceptions to appropriate team members for resolution.Complete assigned work under close supervision while maintaining accuracy and attention to detail.Perform complex operational and customer support initiatives within Operations functional areaApply technical knowledge and expertise to perform work and action requestsCollaborate and consult with peers, colleagues, and managers to resolve issues and achieve goalsInteract with internal customersReceive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirementsRequired Qualifications:6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:Experience supporting wire transfer operations and related payment processing activities.Knowledge of Office of Foreign Assets Control (OFAC) regulations and compliance requirements.Previous production or operations experience in a fast-paced, high-volume environment.Quality Control (QC) and/or Quality Assurance (QA) experience.Working knowledge of GSMOS and Fircosoft systems.Proficiency with Microsoft Office applications, including Word and Excel.Strong organizational skills with the ability to prioritize tasks, meet deadlines, and perform effectively under pressure.Exceptional attention to detail and commitment to accuracy.Ability to collaborate effectively within a team environment.Demonstrated ability to work independently with minimal supervision.Job Expectations:Schedule:Schedule: Monday thru Friday, 12:00 pm - 9:00pm or 10am -7pm (requires the flexibility to work additional hours to support business needs) Training: You will be receive in-depth on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.Training will be for 3 weeks Monday thru Friday, 8:00 am - 5:00 pm or You are required to complete the full duration of the training We’re open from Monday – Friday, 7:30 am This position is hybridNo Relocation is availableThis position is not eligible for Visa sponsorshipPosting Location: 1525 W W T Harris Blvd CHARLOTTE NC,(Selected candidate must reside within a commutable distance to this location and must be able to work on-site at the posted location )Posting End Date: 2 Oct 2026*Job posting may come down early due to volume of applicants.We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.SummaryLocation: CHARLOTTE, NCType: Full time