Automotive Sales/BDC Representative

Business Development Representative

Extreme DCJR is seeking a driven individual to join our team in a Business Development Representative role with the opportunity to grow into an Internet Sales position. The successful candidate will have strong professional communication skills across phone, text, and email platforms, capable of proactively driving business growth.

Your initial role with us would be in a business development capacity as part of a mentor-led apprenticeship, offering clear goals on daily, weekly and monthly tasks to guarantee your progression towards becoming an Internet Salesperson. Our dealership has enjoyed a low turnover rate, with an average tenure of over 10 years among our employees.

Responsibilities:

• Manage all incoming internet leads, text messages, and phone leads through the CRM tool.
• Set, confirm, and execute follow up on customer appointments, with the aim of rescheduling no-show ones.
• Maintain consistent communication with appropriate managers and salespeople regarding appointment activity.
• Coordinate post-sale follow-up calls, schedule both service and sales appointments, and evaluate customer satisfaction.
• Conduct outreach based on current marketing incentives.
• Cultivate relationships with existing customers via phone and email, improving customer loyalty.
• Develop a sales and business opportunity pipeline through networking, cold calling, and referrals.
• Collaborate with the sales department to develop and enhance strategies and techniques.
• Follow up with customers in a manner that leads them to visit our dealership.
• Exhibit ethical behavior, ensure supreme customer satisfaction, and maintain honesty in all customer interactions.

While in this role, you will receive comprehensive guidance and professional development opportunities, setting you up for your achievable transition into an Internet Salesperson. We eagerly invite those who are passionate about growing with us to apply.

Extreme Dodge Chrysler Jeep Ram