Customer Experience Consultant

Job Description

Job Description

Customer Experience ConsultantRochester, MN

Join a Team That’s Been Serving the Rochester Community Since 1979

At  Tom Kadlec Honda , we exist to help our family, friends, and community enjoy life at every stage. We’re a  locally owned, community-focused dealership known for building long-term customer relationships and investing in our team.

We are actively seeking  hard-working, motivated Customer Experience Consultants who are excited to grow their careers in a fast-paced, people-first environment. Whether you’re experienced or just getting started in sales, we offer the tools and support you need to succeed.

$50,000–$200,000/year
(Includes base pay + commission. Your success determines your earning potential!)

• Competitive Pay Plan – Earn what you're worth with a strong, performance-based pay structure

• Paid, Hands-On Training – Learn and grow with industry-leading training and support

• 401(k) with Company Match – Fully vested from day one, with both Traditional & Roth options

• Generous Paid Time Off – Enjoy vacation days, sick leave, and work-life balance

• Comprehensive Insurance Coverage – Including medical, dental, and vision plans

• Employer-Paid Life Insurance – Protection for you and peace of mind for your loved ones

• Short-Term & Long-Term Disability Coverage – We've got your back when life throws a curveball

• Critical Illness & Accident Insurance – Additional protection when you need it most

• Flexible Spending (FSA) & Health Savings Accounts (HSA)– Tax-advantaged ways to manage health costs

• 24/7 Employee Assistance Program – Confidential support for life’s challenges

• Financial Planning Resources

• Employee Discounts – Save on vehicles, service, and parts

• Supportive, Experienced Management – Work with professionals who care about your success

• Positive Team Culture – Clean, friendly, and collaborative work environment

• Opportunities to Advance – A place to build your career and grow with us

• Closed on Sundays – Dedicated time off for rest and family
• A state-of-the-art facility

• Greet and assist guests in the showroom and on the sales lot

• Engage customers in conversations to understand their needs

• Present vehicle options with clear explanations of features and benefits

• Perform high-quality product demonstrations on new and used vehicles

• Guide customers through the entire sales process with professionalism and care

• Build strong rapport and follow up to create long-lasting relationships

• Learn to overcome objections, negotiate, and close sales effectively

• Communicate with Sales Manager on goals, progress, and performance

• A team player with a  positive, driven attitude

• Honest and transparent , with a commitment to integrity

• Customer-first mindset and  strong interpersonal skills

• Energetic and outgoing personality

• Comfortable handling objections and price discussions

• Willingness to learn and grow in a professional setting

• Must possess a  valid driver’s license

We provide full training and mentorship to help you develop product knowledge and sales confidence. Your  motivation and people skills are what matter most.

Join a team that believes in growth, support, and doing the right thing — for both our employees and our community.  Tom Kadlec Honda is ready to help you succeed.