Pharmacy Technician / Pharm Tech Apprenticeship

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and maintaining the high skill level required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to help advance your career.

Whether you are new to pharmacies or an experienced Pharmacy Technician, apply now! Walgreens will train you to utilize your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences necessary to prepare for certification as a pharmacy technician.

Minimum Responsibilities:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Support other Pharmacy Department duties per company policies.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and, if PTCB certified, assist and coach other pharmacy technicians and cashiers in their operations.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience:

• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations:

• Assist in pharmacy practices under pharmacist supervision, ensuring compliance with policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and assisting in workflow management.
• Report prescription errors immediately and adhere to quality policies.
• Handle sales and cash register operations, assist in inventory management, and support clinical services as required.
• Maintain a clean and organized pharmacy environment and foster respectful coworker relationships.

Training & Personal Development:

• Earn and maintain PTCB certification through our training program or state certification requirements.
• Attend training sessions, acquire continuing education credits, and stay updated on healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.