Asset Protection Associate

Job DetailsScheels Company Goals:We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.What We Commit To – Our Employee Ownership ValuesAs an employee-owner, you're expected to actively contribute to a culture that thrives on:Delivering a Personalized WOW Customer ExperienceEvery customer interaction is an opportunity to exceed expectationsWe focus on making every visit memorable, personalized, and impactfulHaving a Team-First, Winning MentalityWe succeed together by supporting one another and celebrating team winsCollaboration and unity drive our performance and customer experienceLearning and Adapting to Constant ChangeWe embrace growth, innovation, and feedbackChange is not a barrier–it's a catalyst for improvement and excellenceTaking Pride in Our Work and Thinking Like OwnersEvery task matters, and we take full responsibility for the resultsOwnership means accountability, care, and drive to go above and beyondExpecting Honesty and Integrity in All That We DoTrust is the foundation of our relationships–with customers and with each otherWe act with transparency, fairness, and respect at all timesResponsibilities:Asset ProtectionCommunicate with leadership regarding encounters and investigationsMaintain a professional relationship with local authorities and law enforcement agenciesCollaborate with law enforcement and other local retailers to identify organized retail crime threatsAssist leadership with cash handling and transfersObserve customers and associates for potential acts of theft or fraudAddressing external theft concerns through uniform presence with strategic methods, as well as apprehending shoplifters when appropriate, according to company policy, ethical standards, and guidelinesMonitor video via CCTV and conduct on-site interviewsDocumenting incidents by creating objective and thorough reports in a timely mannerMaintaining all apprehension and investigation records according to company standardsDeveloping and maintaining knowledge and use of CCTV surveillance equipmentAssisting in monitoring store compliance with company policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by the supervisorMaintain a highly visible deterrent to crime and positively influence the security incident rate, as well as assist with inventory controlsAbility to work night, weekend, and/or early morning hours based on business needsSafetyHelp mitigate security risks to provide a safer environment for employees and customersWelcome all customers, visitors, and vendors professionally, and assist them in locating staff within the storesIssue electric handicapped shopping carts to customers and assist in obtaining wheelchairs and shopping cartsExamine and properly tag property being brought into the stores, including personal property, equipment for service, and firearmsWatch facilities and parking areas on foot. Direct traffic during special events or heavy customer traffic, while enforcing parking regulationsMake regularly scheduled floor and exterior walks to ensure the safety and security of the customers and facilityComplete monthly reports on safe or non-safe practices found on the sales floor or backstocksEducation & Experience:High School Diploma/GED College graduate preferredProven track record of strong communication and organization skillsPreference for candidates with prior Loss prevention (2-3 years)Physical Requirements/Lifting Requirements:Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.Benefits: At SCHEELS, we offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverage—including medical, HSA, dental, and vision. We also offer accident and hospital indemnity insurance, an Employee Assistance Program, and time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave. (Note: Additional leave benefits may apply based on your state of employment.) Learn more about what it means to be an owner at SCHEELS on our Careers Page.EQUAL EMPLOYMENT OPPORTUNITYScheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Scheels