Senior Product Manager - Residential Mortgage

Job Description

Job Description

About JazzX AI:

Vision: Enterprises operating on institutional intelligence—governed, self-improving, and scalable beyond individual expertise.

JazzX AI is defining the future of enterprise work—by building AI-native digital workers that actually get the job done.

We believe enterprises don't scale expertise—they lose it. Knowledge stays trapped in individuals, judgment gets applied inconsistently, and the best talent spends time on work that should run itself. We're changing that.

JazzX AI transforms messy enterprise reality into institutional intelligence: governed digital workers that capture expert judgment, make every decision explainable, and continuously improve through real-world execution. The result is faster decisions, higher-quality outcomes, and reliable execution at scale—in domains where getting it wrong isn't an option.

We're starting with lending and due-diligence workflows—complex, regulated, high-stakes. From here, we're building the backbone for enterprise intelligence across industries.

This is early-stage, hard, and consequential work. If you want to be part of bringing AI systems to market that actually run in production, handle real complexity, and deliver real outcomes—not demos, not chatbots—JazzX AI is the place.

Headquartered in Los Altos, CA. Backed by SAIGroup.

About SAIGroup :

SAIGroup a private investment firm that has committed $1B to build and scale next-generation, AI-powered enterprise software companies. SAIGroup's portfolio serves 2,000+ global enterprise customers, generates nearly $800M in annual revenue, and employs 4,000+ people worldwide — providing JazzX AI with long-term capital, deep operating expertise, and access to real-world enterprise scale from day one.

Learn more about JazzX AI:
Website:
LinkedIn: -ai

Learn more about SAIGroup:
Website:

Role Overview

The Senior Product Manager – Residential Mortgage is an individual contributor who is customer-facing and focused on supporting the successful market adoption of JazzX's AI-powered Residential Mortgage application. This role works closely with Product leadership, Sales, and Marketing to help translate product capabilities into clear customer value and effective go-to-market execution.

The Senior Product Manager contributes to product launches, customer engagement, messaging refinement, and field enablement, while serving as a strong conduit for customer and market feedback back into the product organization. This role plays an important role in executing against the Go-To-Market strategy with rigor and clarity.

This position is well-suited for a product manager with solid residential mortgage domain experience who is ready to operate in complex enterprise environments.

Core Responsibilities

Product Go-To-Market Support

• Support product go-to-market execution for JazzX's Residential Mortgage application in partnership with Product leadership, Sales, and Marketing.
• Assist with launches by helping prepare customer-facing materials, enablement assets, and internal readiness documentation.
• Help ensure new capabilities are introduced with clear use cases, value propositions, and adoption guidance.

Product Messaging & Enablement

• Contribute to the development and refinement of product messaging and positioning.
• Help translate mortgage workflows, compliance requirements, and AI-driven functionality into clear, accurate customer-facing narratives.
• Support creation and maintenance of sales enablement materials such as pitch decks, demo flows, FAQs, and product documentation.

Customer & Market Engagement

• Participate in customer meetings, demos, pilots, and feedback sessions as a product representative.
• Support customer discovery efforts to understand operational pain points, adoption challenges, and feature gaps.
• Capture and synthesize customer feedback to share with Product leadership, Sales, and Marketing.

Launch & Readiness Execution

• Assist in coordinating launch activities across product, engineering, marketing, and field teams.
• Help track launch readiness tasks and follow up on post-launch feedback and adoption signals.
• Support continuous improvement of messaging and enablement based on customer and field input.

Competitive & Market Awareness

• Maintain awareness of competitive mortgage technology solutions and industry trends.
• Help gather and organize competitive insights to support positioning and sales conversations.
• Escalate notable competitive patterns or risks to product leadership.

Qualifications

Experience

• 5–8+ years of experience in product management, product marketing, solutions consulting, or related roles.
• Residential mortgage experience is required , with familiarity across workflows such as origination, underwriting, processing, closing, and post-close.
• Experience working with enterprise customers or supporting complex B2B sales cycles is strongly preferred.

Domain & Technical Acumen

• Solid understanding of residential mortgage processes, terminology, and regulatory considerations.
• Familiarity with enterprise SaaS products and workflow-driven systems.
• Exposure to AI-enabled products is preferred, with the ability to explain capabilities clearly and responsibly.

Skills & Attributes

• Strong written and verbal communication skills.
• Comfortable engaging with customers and internal stakeholders in structured settings.
• Organized, detail-oriented, and able to manage multiple initiatives in parallel.
• Demonstrated ability to learn quickly and operate effectively in evolving environments.

Education

• Bachelor's degree in Business, Engineering, Computer Science, or a related field required.
• Advanced degree (MBA or equivalent) is a plus.

Why Join JazzX AI:

What draws people to JazzX AI is the opportunity to build something truly foundational.

We are at the beginning of a new era — one where enterprise systems will no longer be static tools, but dynamic collaborators that learn, reason, and evolve alongside the people who use them. At JazzX AI, you'll help build a platform that redefines how work happens in the AGI era .

JazzX AI brings together vision, deep technology, and purpose . This is not about experimenting with AI features; it's about turning the promise of AGI into practical, auditable, and human-aligned systems that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments.

If you're motivated by building systems that matter — systems that combine intelligence with responsibility — JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact.