Assistant Store Leader

As the full-time Assistant Store Leader, you are the store’s direct influencer in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high‑performing members who consistently provide an unforgettable customer experience. Through your leadership, your team always meets their sales goals and delivers operational excellence. Most importantly, you are a role model who embodies our company values and serves our people and local communities by defining what it means to be Smart, Kind, and Driven. Pay/Benefits Information Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; paid time off; paid sick leave; and parental leave and benefits. Responsibilities Assist Store Leader with hiring and training new Team Members. Assist with coordinating the day‑to‑day workflow of Team Members in the operation; support Team by providing direction. Assist the Store Leader with employment actions, including discipline and termination of Team Members in accordance with company policy. Monitor the store’s level of performance, identifying and facilitating opportunities to increase productivity and efficiency. Assist customers with questions or price discrepancies. Enforce the proper use of sales pitches with the Team. Maintain proper cash accountabilities at POS registers. Perform other duties as assigned. Requirements Strong leadership and communication skills. Excellent customer service skills. Ability to read, count, and write accurately. Ability to work various hours, weekends, and holidays. Ability to smile and maintain a clean appearance as per the dress and grooming standards. Ability to assign and delegate tasks. High school diploma or equivalent preferred. Prolonged periods standing and working on the cash register or related equipment. Ability to lift up to 15 pounds at times. Experience working outdoors in a loud environment due to car wash equipment; ability to perform physical activities such as lifting (0–50 lbs.), bending, reaching, and stooping. Planning & Organizing: Expert at driving memberships by maximizing car volume and building customer loyalty through a best‑in‑class guest experience. Business Acumen: Contribute to the overall financial success of the store by partnering with the Store Leader to analyze reporting and daily trends to make strategic business decisions. Inspiring Others: Motivate and inspire the team through Quick Quack’s core values (Smart, Kind & Driven). Execution: Communicate the standards of Quick Quack Car Wash and monitor outcomes to ensure everyone adheres to companywide policies and procedures. Delegation & Empowerment: Provide clear expectations, involve others in developing plans, and hold team members accountable to customer service standards. Selecting Talent: Prioritize recruiting and hiring strong talent to ensure the store is always staffed to meet business needs. Building Talent: Develop the team to ensure they provide outstanding service to the best of their abilities and are prepared for future growth. Coaching: Provide ongoing performance feedback through real‑time coaching, 1 on 1s, and individual development plans. Decision Making: Seek data from a variety of sources to identify opportunities and make rapid and well‑informed decisions to improve results. Eligibility Requires a clean driving record, meaning you may not have any major moving violations or serious preventable accidents within the last 3–5 years. Must have a current Driver’s License (not suspended or expired). Equal Opportunity Employer Quick Quack Car Wash is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Quick Quack Car Wash participates in E‑Verify and will provide the federal government with your form I‑9 information to confirm that you are authorized to work in the U.S. Know Your Rights Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr