General Manager - Ladson Upfit Center

Safety is where everything begins. It shapes our culture, our products, and the way we show up for our communities. Join us as we build smarter technologies that redefine fleet safety. When you help make fleets smarter, you make people safer.

About The Position

Overview of the role:

We are seeking a hands‑on General Manager to launch and lead our upfit center. This role is responsible for the overall leadership, performance, and profitability of the facility, combining operations, sales/business development, and financial management (including full P&L responsibility).

Responsibilities

Overall Leadership & Performance

• Full responsibility for the performance, growth, and profitability of the upfit center
• Establish and implement operational and sales processes
• Create a high‑performance, customer‑focused shop culture
• Monitor and drive key business KPIs (sales, margins, efficiency, customer satisfaction)

Operations Management

• Oversee all upfit projects from intake to completion
• Ensure quality control, safety standards, and efficient workflow processes
• Manage scheduling, logistics, suppliers, and external vendors
• Build and scale operational systems as the business grows

Sales & Business Development

• Generate, manage, and close new business (fleet, commercial, and retail customers)
• Develop and maintain strong customer relationships
• Prepare quotes, proposals, and pricing strategies
• Identify and pursue new market opportunities and partnerships
• Build a sustainable sales pipeline and repeat business base
• Full responsibility for upfit center financial performance and profitability
• Manage pricing, margins, and cost control
• Track revenue, expenses, and overall P&L performance
• Approve job costing and ensure profitability targets are met
• Report on financial and operational performance regularly

Requirements

• Experience in automotive, upfitting, fabrication, or related industry preferred
• Strong background in sales and business development
• Proven leadership or general management experience
• Ability to work independently and build structure from the ground up
• Strong organizational and problem‑solving skills
• Candidates for this position must be legally entitled to work in the US, hold a valid Passport for entry into Canada, and will be required to show proof as such. Ranger Design does not sponsor work permit applications.

All requests will be treated confidentially.