Repair Technician (PRO)

Gibson Inc. Repair Technician

Gibson Inc., the leading iconic guitar brand, has shaped the sound of generations of musicians and music lovers across genres for over 130 years. Founded in 1894 and headquartered in Nashville, Gibson has a legacy of world-class craftsmanship, legendary music partnerships, and progressive product evolution that is unrivaled among musical instrument companies.

The Repair Technician is responsible for in-house repairs on guitars that range from basic to expert level repairs. The role is a blend of craftsmanship and quality that focuses on industry standards. Previous guitar repair experience is required.

Essential Functions

• Learn and participate in all aspects of repair.
• Repair work includes: finishing, electronics, fretwork.
• Candidates will be responsible for knowledge of completely dismantling a guitar to its basic components and rebuilding the guitar.
• Provide repair work to other departments as necessary.
• Learn and execute standard operating procedures.
• 95% pass rate based on production requirements.
• Understands and meets quality standards (Specs.)
• Maintains product flow at appropriate rate.
• Adheres to department protocols (5S and Safety)
• Adherence to the Gibson Cardinal Safety Rules as per the Gibson Playbook for Cardinal Safety Rules and General Safety Rules.
• Obligation to submit safety observations for identified hazards using the safety observation QR code.
• Support the comprehensive Safety Management System (SMS) to ensure a safe work environment, maintain compliance with regulations, and improvement of our safety processes.
• Other duties as assigned.

Required Skills/Abilities

• Strong attention to detail.
• Outstanding time management skillset with the ability to prioritize without direct supervision.
• Solutions oriented approach to challenges/issues.
• Finishing experience is preferred.

Required Education and Experience

• Results oriented and driven, with a track record for delivering to plan.
• Must be 18 years of age or older.
• Guitar repair experience is required.

Essential Knowledge

• Excellent written and oral communication skills.
• Project management skills combined with ability to work as part of a team

Personal Qualities

• Passionate about working and winning in a team environment.
• Results oriented and driven, with a track record for delivering to plan
• Flexibility to adapt quickly to changing circumstances. Able to proactively question and challenge to prioritize and identify solutions in timely manner
• Clear and logical thinker
• Relish working in a company with a diverse, challenging, and fast paced environment

Travel Requirements

• Occasional travel to other facilities may be required, typically less than 10% of the time.

Physical Demands

• Must be able to stand all day and lift guitars throughout the day