Patient Service Rep

Patient Services RepresentativeAre you ready to build your career by joining a healthcare provider? If so, our client is hiring a Patient Services Representative.Position TypeContract14 Weeks ContractRequiredSCHEDULE: Weekly schedule will include 1 late shift of 12pm-8:30pm, 3 shifts ranging from 7:45am-5:30pm and Saturdays alternating every 4 weeks (hours 8a-12)p; will leave early on Thursdays if working the Saturday to make 40 hours.A sample schedule would be: Monday 7:45a-4:15pTuesday 8a-4:30pWednesday 12-8:30pThursday 9a-5:30pFriday 7:45a-4:15pResponsibilitiesPSA with 1+ years expPatient Service & Scheduling: Answering patient calls and handling inquiries promptly, following protocols and service standards.Scheduling appointments (in person or by phone), confirming details, and rescheduling or canceling as needed.Managing patient arrival and departure activities — collecting copays, obtaining insurance cards, signatures, and referrals, and updating records in the EMR.Communicating wait times and patient flow to both patients and staffFinancial & Administrative Tasks: Verifying patient demographics, insurance eligibility, and benefitsObtaining pre-authorizations, referrals, and coordinating benefitsRegulatory & Compliance: Ensuring compliance with federal, state, and localMaintaining patient confidentiality and safetyCustomer Experience: Anticipating patient needs and resolving issues promptlyBuilding positive relationships with patients, visitors, and staffWe want to hear from you! If you think you'd be a good match, submit your resume and reach out to Komal at View phone number on click.appcast.io to learn more.