Sales Associate

Sales Associate

Do you enjoy DIY projects? Do you prefer to work in an environment where you get to interact with people who are happy to be assisted?

We are looking for helpful associates who are happy to share their knowledge and eager to learn anything and everything about landscaping, hardware, paint, plumbing, electrical and other DIY projects. Previous hardware experience is a plus but not a requirement as we provide training.

We have Core Values, that our team lives by.

Build a Positive Environment

Respect Each Other

Effectively Communicate

Adapt to Change

Take Initiative

Help Everyone

Enjoy What You Do

Employees are eligible for an Employee discount upon hire, because let's be honest, there's just too many cool products Ace offers not to buy anything, and our employees are also some of our best customers. We also offer flexible hours, Health insurance, dental & vision, and 401k.

General Summary

The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

Customer Service:

• Provide a positive representation of Timberline Ace Hardware.

• Proactively assist customers in solving problems.

• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.

• Possess a friendly outgoing demeanor; work well with customers as well as associates.

• Ensure all pages and calls are answered promptly, courteously and effectively.

• Forward any customer complaint that cannot be handled to a member of management.

• Possess strong product knowledge and knowledge of store layout and location of products.

• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

• Assist in creating a positive, professional and safe work environment.

• Assist with stocking of merchandise throughout the store.

• Assist with maintaining back stock levels.

• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock rooms, bathrooms and outdoor merchandise area.

• Assist with merchandise resets through the store.

• Provide assistance, i.e. price changes, seasonal changes, special orders, deliveries, loadouts.

• Ensure signage is current throughout the store.

• Be professional in appearance and actions.

• Perform all other duties as assigned.

Other Essential Requirements

Must be friendly and able to work well with others, must be able to work weekends.

Education/Training

High School or GED equivalent/or previous retail and or customer service experience. Prefer experience in any trades field such as construction, landscape, electrical, etc.

Experience

Retail experience preferred.

Physical Demands

Standing, walking, lifting and carrying up to 60 lbs unassisted. Must be able to climb ladders and stairs.

Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation