Customer Retention Specialist
Hope's Global Getaways
About the job Customer Retention Specialist
Role Summary
- Serve as a dedicated point of contact to support returning and existing clients
- Coordinate customized travel arrangements including flights, accommodations, cruises, tours, and packages
- Proactively follow up with clients to enhance satisfaction and encourage repeat business
- Manage itinerary updates, confirmations, changes, and post-booking support
- Provide personalized travel recommendations aligned with client preferences
- Address and resolve travel-related concerns efficiently and professionally
- Maintain detailed client profiles and accurate booking documentation
- Monitor travel promotions, supplier updates, and loyalty opportunities
- Strong client service and relationship-management skills
- Excellent written and verbal communication abilities
- Experience in customer retention, account support, or service roles preferred
- Organized and detail-focused with the ability to multitask
- Comfortable navigating digital systems and online booking platforms
- Self-directed with strong time management skills
- Must be 18+ years old
- Must reside in an eligible hiring region
- Remote independent contractor role
- Flexible scheduling
- Unlimited earning potential based on engagement and performance
- Ongoing training and professional development
- Flexible, work-from-home opportunity
- Comprehensive onboarding and certification program
- Access to established travel supplier partnerships and booking tools
- Travel discounts and industry benefits
- Supportive team culture focused on growth and advancement
- Leadership development opportunities
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Customer Retention Specialist in Arizona vacancy
$21 per hour
...Full Benefits | Paid Training $750 Sign-On Bonus Build Relationships. Solve Problems. Retain Customers. Moxie Pest Control is hiring Customer Retention Specialists to help customers who are considering canceling their service find the right reason to stay....SuggestedFull timeWork at officeRelocation packageMonday to FridayDay shiftWeekday workMPC AZ Contact Center LLC
Phoenix, AZ3 days ago$37.44k
...Vision insurance ~401(k) matching ~ Dental insurance ~ Free food & snacks You May Be a Great Fit as a Customer Retention Specialist at Llyrena Sherwood - State Farm Agent if: You're the person people call first when life goes sideways - calm,...SuggestedFor contractorsWork at officeState Farm
Phoenix, AZ3 days ago$34k - $38k
...for advancement Paid time off Bonus based on performance Company parties You May Be a Great Fit as a Customer Retention Specialist at Brenda Espinoza - State Farm Agent if: You're the person people call first when life goes sideways - calm,...SuggestedFor contractorsWork at officeState Farm
Arizona3 days ago- Brenda Espinoza - State Farm Agent is seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This role focuses on outreach, policy renewals, and relationship maintenance. You will communicate with existing customers...SuggestedWork at office
$37.44k
...Customer Retention Specialist At Llyrena Sherwood - State Farm Agent, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a...SuggestedFor contractorsWork at office- From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career... ...Cox Enterprises. Learn more at: Job Description As a Customer Retention Representative, you will play a pivotal role in the continued...Work experience placementSeasonal work
- ...Description We are currently seeking a Website Technical Support and Retention Agent to join our team. As a Website Technical Support and... ..., resolving their issues, and retaining them as satisfied customers. Key Responsibilities: Responding to technical and customer...Work at officeRemote workFlexible hours
eMerchantClub
Phoenix, AZa month ago $18 per hour
A leading e-commerce platform is seeking a Customer Service Specialist to provide exceptional support to customers. This is a remote, full-time role based in Tempe, Arizona, with flexible shifts offered from Monday to Friday. Responsibilities include handling escalated...Remote jobFull timeMonday to FridayFlexible hours- Llyrena Sherwood - State Farm Agent in Phoenix, AZ is seeking a Customer Retention Specialist to support ongoing customer relationships, renewals, and policy updates. This role focuses on outreach and retention to help the office grow. You will need strong customer service...Work at office
- ...serves as a key point of contact for WM's Small/Medium business customers. Operating as part of a team-based queue, the AA focuses on... ...contract agreements. Success in this role is achieved through sound retention strategies, effective negotiation skills, and alignment with...Contract workTemporary workWork at office
- ...with Allstate Insurance is growing! We are hiring for a Customer Engagement Specialist. A Customer Engagement Specialist is responsible for building... ..., which directly contribute to customer satisfaction, retention, and business growth. This role often involves managing customer...
$24 - $26 per hour
...Job Description Job Description Description: Customer Account Retention Team Lead $24–$26/hour base + Monthly Performance Bonuses | Full... ...Retention Team Lead to help lead a team of Retention Specialists who work with customers considering canceling their service...Full timeContract workWork at officeRelocation packageMonday to FridayDay shiftWeekday workMPC AZ Contact Center LLC
Phoenix, AZ3 days ago- Customer Service Specialist, Operations Analyst DSV Mesa, AZ 85210 49,440 to 61,800 a year to Full-time Full job description If you are a current... .... Support business initiatives related to customer retention, operational performance, and strategic growth objectives....Full timeContract workWork at officeLocal area
DSV
Mesa, AZ28 days ago $60k - $75.5k
...Job Title Customer Success Specialist. Reports To The Customer Success Specialist will report to Customer Success Manager Business... ...Success Specialist is responsible for driving engagement, retention, and revenue growth across an assigned book of business, customer...Contract workLocal areaRemote workWorldwideVontier
Phoenix, AZ2 days ago- ...Overview: We are currently looking for a Part-time Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point...Part timeWork at officeLocal area
Suburban Propane
El Mirage, AZ1 day ago - ...Job Title : Customer Success Specialist Location : Phoenix, Arizona. USA Reports to : Director Operations, USA About 1Valet 1Valet is a Canadian... ...drive customer satisfaction, product adoption, and long-term retention. Customer Success Specialists collaborate closely with...Work at officeWork from homeFlexible hours
1VALET
Phoenix, AZ3 days ago $48k
...selective when it comes to hiring new team members. Job Summary The Retention Specialist I is an entry- level role responsible for re-marketing... ...Required Skills And Abilities Experience with managing customer relationships Experience with CRM systems Team-oriented Problem...Local areaGoosehead Insurance
Tempe, AZ5 days ago$50k
...Inbound Sales Retention Specialist Do you love local businesses, and want to help them grow? The Yelp Customer Success team is seeking a dedicated and driven Inbound Sales Retention Specialist to provide a 5-star experience to our small business advertisers! As a member...Remote jobPermanent employmentFull timeLocal areaWork from homeFlexible hoursShift workWeekend workWeekday work$18 - $20 per hour
Customer Service Specialist - StockX | Remote StockX is seeking a Customer Service Specialist to deliver exceptional support to its global customers... ...combines customer service excellence with a sales and retention mindset, turning each interaction into an opportunity to reinforce...Full timeContract workRemote workWorldwideMonday to FridayFlexible hoursShift work- ...Customer & Billing Specialist Be the reason customers stay. Spear Education is seeking a Customer & Billing Specialist who can turn complex... ...re comfortable navigating both billing conversations and retention moments - this is where you'll thrive. What You'll Own...Work at officeFlexible hours2 days per week
- ...LocalWork, we are excited to announce an opening for a full-time Customer Success Specialist to join our dedicated team. This challenging and rewarding... .... Conduct periodic check-ins and execute on customer retention strategies to reduce churn. Prepare detailed reports on...Full timeWork at officeRemote work
LocalWork
Chandler, AZ25 days ago - ...Description Job Description We are looking for a dynamic Customer Success Specialist to help us onboard customers and retain our core customer... ...skills, and a passion for sales. Ultimately, a top-class retention specialist can improve sales by creating lasting bonds...
AvaHR
Gilbert, AZ4 days ago - ...tenure. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year! Role Description Our Customer Outreach Specialist play a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues...Weekly payFull timeTemporary workFor contractors
- Adamgettys is seeking a Customer Relations Representative - State Farm Agent Team Member in Chandler, Arizona, to deliver exceptional... ...resolve issues, and maintain customer records while assisting with retention strategies. The ideal candidate will possess strong...
- ...software alone isn't enough. We want our customers to be successful at hiring. That's... ...Role We're looking for a Customer Success Specialist who will work directly with new AvaHR customers... ...that lead to long-term customer retention What Success Looks Like Get their...
- ...continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to... ...! UCT is looking for a talented Customer Solutions Specialist to join us in Phoenix, AZ! Job Summary: The Customer...Full timeWork at officeMonday to Friday
UCT Alumni Association
Phoenix, AZ2 days ago $68k
...telecommunications company is looking for an Entry Level Sales and Retention Account Executive in Chandler, Arizona. This full-time role... ...uncapped commission. You will engage with new and existing customers using a consultative approach, focusing on excellent customer...Full time$17.2 - $25.8 per hour
...- 4030 E 22nd Street, Tucson, Arizona, 85711 CarMax, the way your career should be! Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide...Hourly payFull timeWork at officeCarMax
Tucson, AZ3 days ago- ...Customer Specialist CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing...Work at office
Arizona Staffing
Scottsdale, AZ4 days ago $37.35k - $50.4k
...match, employee assistance programs and time away – don’t worry, we’ve got you covered. The Job at a Glance The Customer Solutions Specialist (internally known as the Parts Expert) will assist with pricing, quote generation, parts identification, shipping, tracking...Hourly payCasual workParts Town
Goodyear, AZ5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Retention Specialist. Be the first to apply!
Related searches
- benefits customer care representative Arizona
- benefit customer service representative Arizona
- client service consultant Arizona
- customer service representative night shift Arizona
- customer service representative insurance Arizona
- customer service representative data entry Arizona
- card services representative Arizona
- customer service sales representative Arizona
- customer resolution specialist Arizona
- customer service associate Arizona