Guest Service Associate

Guest Service Associate at European Wax Center

Are you looking for a dynamic work environment where you can make a lasting impression on guests? Do you thrive in a fun and supportive atmosphere? If so, we want you to join our team!

At European Wax Center, we've been providing our guests with a first-class waxing experience since 2004. As a highly motivated Guest Service Associate, you will be the first point of contact for our guests, ensuring they have an exceptional experience. Join us and enjoy a range of benefits while developing your communication and customer service skills!

Duties and Responsibilities:

• Provide a friendly and engaging phone experience for guests.
• Book and confirm reservations while handling guest concerns with a cheerful attitude.
• Educate guests on current in-center promotions.
• Maintain center cleanliness and uphold corporate policies.
• Be a team player and assist with shifts as needed.
• A passion for people and sales !

Knowledge and Skill Requirements:

• High school diploma or equivalent.
• Strong verbal communication skills.
• A positive, friendly, and upbeat demeanor.
• Ability to work independently and as a team.
• Flexibility to meet shift requirements, including weekends.

Benefits:

• 401(k) with matching
• Paid training and employee discount
• Flexible schedule
• Paid time off

Location: Richmond Heights and Ladue 1616 S Hanley Rd, St. Louis, MO 63144, USA

If you are ready to take on this exciting role, apply now and be part of our loving and enthusiastic team!

European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:
• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.